Narrow search
Showing 1 - 10 of 157
Cover Image
Building customer loyalty in digital banking : a study of bank staff's perspectives on the challenges of digital CRM and loyalty
Larsson, Anthony; Viitaoja, Yamit - In: The international journal of bank marketing : IJBM 35 (2017) 6, pp. 858-877
Persistent link: https://www.econbiz.de/10011788204
Cover Image
Determinants of consumers' intention to adopt mobile banking services in Zimbabwe
Makanyeza, Charles - In: The international journal of bank marketing : IJBM 35 (2017) 6, pp. 997-1017
Persistent link: https://www.econbiz.de/10011788300
Cover Image
Bank adoption of mobile banking : stakeholder perspective
Mullan, Jennifer; Bradley, Laura; Loane, Sharon - In: The international journal of bank marketing : IJBM 35 (2017) 7, pp. 1152-1172
Persistent link: https://www.econbiz.de/10011815047
Cover Image
The intentions of Lebanese consumers to adopt mobile banking
Koksal, Mehmet Haluk - In: The international journal of bank marketing : IJBM 34 (2016) 3, pp. 327-346
Persistent link: https://www.econbiz.de/10011593734
Cover Image
Innovation adoption across self-service banking technologies in India
Kaushik, Arun Kumar; Rahman, Zillur - In: The international journal of bank marketing : IJBM 33 (2015) 2, pp. 96-121
Persistent link: https://www.econbiz.de/10011326064
Cover Image
Online banking adoption : a factor validation and satisfaction causation study in the context of Indian banking customers
Sikdar, Pallab; Kumar, Amresh; Makkad, Munish - In: The international journal of bank marketing : IJBM 33 (2015) 6, pp. 760-785
Persistent link: https://www.econbiz.de/10011456305
Cover Image
Consumer initial trust toward internet-only banks in France
Kaabachi, Souheila; Mrad, Selima Ben; Petrescu, Maria - In: The international journal of bank marketing : IJBM 35 (2017) 6, pp. 903-924
Persistent link: https://www.econbiz.de/10011788241
Cover Image
Consumer perceptions of online banking in Spain using netnography : a positioning story
Clemente-Ricolfe, Jose-Serafin - In: The international journal of bank marketing : IJBM 35 (2017) 6, pp. 966-982
Persistent link: https://www.econbiz.de/10011788290
Cover Image
The impact of technology CSFs on customer satisfaction and the role of trust : an empirical study of the banks in Malaysia
Tahir, Jan Muhammad; Kalthom Abdullah - In: The international journal of bank marketing : IJBM 32 (2014) 5, pp. 429-447
Persistent link: https://www.econbiz.de/10010391505
Cover Image
The impact of perceived service quality dimensions on customer satisfaction : an empirical study on public sector banks in India
Kant, Rishi; Jaiswal, Deepak - In: The international journal of bank marketing : IJBM 35 (2017) 3, pp. 411-430
Persistent link: https://www.econbiz.de/10011731400