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The joint effect of leader-member exchange and emotional intelligence on burnout and work performance in call centers in China
Huang, Xu; Chan, Simon C. H.; Lam, Wing; Nan, Xinsheng - In: The international journal of human resource management 21 (2010) 7/9, pp. 1124-1144
Persistent link: https://www.econbiz.de/10008649910
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Antecedents of well-being : a study to examine the extent to which personality and emotional intelligence contribute to well-being
Higgs, Malcolm; Dulewicz, Victor - In: The international journal of human resource management 25 (2014) 5, pp. 718-735
Persistent link: https://www.econbiz.de/10010244479
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Emotional intelligence, job insecurity, and psychological strain among real estate agents : a test of mediation and moderation models
Cheung, Siu Yin; Gong, Yaping; Huang, Jia-Chi - In: The international journal of human resource management 27 (2016) 21/22, pp. 2673-2694
Persistent link: https://www.econbiz.de/10011647927
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Mentoring received by protégés : its relation to personality and mental ability in the Anglo-Saxon organizational environment
Bozionelos, Nikos; Bozionelos, Giorgos - In: The international journal of human resource management 21 (2010) 4/6, pp. 509-529
Persistent link: https://www.econbiz.de/10003992227
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The effect of adverse impact in selection practices on organizational diversity: a field study
Ng, Eddy S. W.; Sears, Greg J. - In: The international journal of human resource management 21 (2010) 7/9, pp. 1454-1471
Persistent link: https://www.econbiz.de/10008649867
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Emotional intelligence and its implications on individual and group performance : a study investigating employee perceptions in the United Arab Emirates
Whiteoak, John W.; Manning, Rana L. - In: The international journal of human resource management 23 (2012) 8, pp. 1660-1687
Persistent link: https://www.econbiz.de/10009539809
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It's not all about language ability : motivational cultural intelligence matters in call center performance
Presbitero, Alfred - In: The international journal of human resource management 28 (2017) 11, pp. 1547-1562
Persistent link: https://www.econbiz.de/10011753729
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Leader productivity and people orientations for cooperative goals and effective teams in China
Chen, Guoquan; Tjosvold, Dean - In: The international journal of human resource management 25 (2014) 15, pp. 2129-2145
Persistent link: https://www.econbiz.de/10010371432
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The effect of human resource practices on organizational performance : evidence from Greece
Vlachos, Ilias - In: The international journal of human resource management 19 (2008) 1, pp. 74-97
Persistent link: https://www.econbiz.de/10003752617
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The devolution of HR to the line : implications for perceptions of people management effectiveness
Perry, Elissa L.; Kulik, Carol T. - In: The international journal of human resource management 19 (2008) 2, pp. 262-273
Persistent link: https://www.econbiz.de/10003752662