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The Benefits of Sales Force Automation: A Customer's Perspective
Boujena, Othman; Johnston, Wesley; Merunka, Dwight - In: The journal of personal selling & sales management 29 (2009) 2, pp. 137-150
Persistent link: https://www.econbiz.de/10008245881
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Buyers' Trust of the Salesperson: An Item-Level Meta-Analysis
Wood, John; Boles, James; Johnston, Wesley; Bellenger, Danny - In: The journal of personal selling & sales management 28 (2008) 3, pp. 263-284
Persistent link: https://www.econbiz.de/10008081751
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The IPS-EQ Model: Interpersonal Skills and Emotional Intelligence in a Sales Process
Borg, Susanne; Johnston, Wesley - In: The journal of personal selling & sales management 33 (2013) 1, pp. 39-52
Persistent link: https://www.econbiz.de/10010059743