//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"The journal of services marketing"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
ActS – Service design based on...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
5
Relationship marketing
5
Betriebliche Wertschöpfung
2
Customer integration
2
Dienstleistung
2
Dienstleistungsmarketing
2
Kundenintegration
2
Lieferantenmanagement
2
Service logic
2
Services
2
Services marketing
2
Supplier relationship management
2
Value creation
2
Arbeitsgruppe
1
Business model
1
Consumer behaviour
1
Customer co-creation
1
Customer data
1
Customer-dominant logic
1
Developing countries
1
Dienstleistungshandel
1
Dienstleistungsinnovation
1
Dienstleistungssektor
1
Direct interaction
1
Entwicklungsländer
1
Geschäftsmodell
1
Gesundheitsversorgung
1
Gesundheitswesen
1
Globalisierung
1
Globalization
1
Großbritannien
1
Health care
1
Health care system
1
Health services
1
Innovation
1
Innovation management
1
Innovationsmanagement
1
International market entry
1
International marketing
1
Internationaler Markteintritt
1
more ...
less ...
Online availability
All
Undetermined
5
Free
1
Type of publication
All
Article
9
Type of publication (narrower categories)
All
Article in journal
7
Aufsatz in Zeitschrift
7
Language
All
English
7
Undetermined
2
Author
All
Grönroos, Christian
5
Gummerus, Johanna
2
Davey, Janet
1
FitzPatrick, Mary
1
Heinonen, Kristina
1
Koskull, Catharina von
1
Kowalkowski, Christian
1
Kuusela, Hannu
1
Liljander, Veronica
1
Mickelsson, Jacob
1
Pervan, Simon J.
1
Pura, Minna
1
Saarijärvi, Hannu
1
Scott, Donald Robert
1
Strandvik, Tore
1
Särkikangas, Ulla
1
Trischler, Jakob
1
Varey, Richard J.
1
van Riel, Allard
1
more ...
less ...
Published in...
All
The journal of services marketing
Meddelanden från Svenska Handelshögskolan
34
Journal of service management
14
Legends in marketing
9
Ekonomiska Samfundets tidskrift
8
European journal of marketing : EJM
7
Management decision : MD
7
Working Papers / Hanken Svenska Handelshögskolan
7
Industrial marketing management : the international journal for industrial and high-tech firms
6
Journal of business research : JBR
6
The journal of business & industrial marketing
6
Journal of Services Marketing
5
Journal of marketing management : MM
5
Marketing theory
5
Public management review
5
Journal of the Academy of Marketing Science
4
Managing service quality : MSQ ; an international journal
4
Journal of retailing and consumer services
3
Journal of service research : JSR
3
Forskningsrapporter från Svenska Handelshögskolan
2
Journal of Service Management
2
Journal of service research
2
Journal of vacation marketing : an international journal
2
Liiketaloudellinen aikakauskirja
2
Management research review
2
The journal of brand management : an international journal
2
The journal of product & brand management
2
(Research reports / Swed. School of Economics and Business Admin.
1
A reader in marketing communications
1
Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
1
Bank, kund och samhälle i globaliseringens tid : en antologi tillägnad Goran Collert
1
Corporate brand and corporate reputation
1
First Interstate Center Working paper series
1
Företagsekonomi
1
Handbook of relationship marketing
1
History of marketing thought ; Volume 3
1
International Journal of Operations & Production Management
1
International journal of quality and service sciences
1
Internes Marketing : Integration der Kunden- und Mitarbeiterorientierung ; Grundlagen - Implementierung - Praxisbeispiele
1
Journal of Service Theory and Practice
1
more ...
less ...
Source
All
ECONIS (ZBW)
7
OLC EcoSci
2
Showing
1
-
9
of
9
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
User-defined ecosystems in health and social care
Mickelsson, Jacob
;
Särkikangas, Ulla
;
Strandvik, Tore
; …
- In:
The journal of services marketing
36
(
2022
)
9
,
pp. 41-56
Persistent link: https://www.econbiz.de/10013542866
Saved in:
2
Exploring the "black box" of customer co-creation processes
Trischler, Jakob
;
Pervan, Simon J.
;
Scott, Donald Robert
- In:
The journal of services marketing
31
(
2017
)
3
,
pp. 265-280
Persistent link: https://www.econbiz.de/10011741253
Saved in:
3
Guest editorial: relationship marketing : past, present and future
Gummerus, Johanna
;
Koskull, Catharina von
;
Kowalkowski, …
- In:
The journal of services marketing
31
(
2017
)
1
,
pp. 1-5
Persistent link: https://www.econbiz.de/10011615567
Saved in:
4
Customer loyalty to content-based Web sites: the case of an online health-care service
Gummerus, Johanna
;
Liljander, Veronica
;
Pura, Minna
; …
- In:
The journal of services marketing
18
(
2004
)
2-3
,
pp. 175-186
Persistent link: https://www.econbiz.de/10007101439
Saved in:
5
Relationship marketing readiness : theoretical background and measurement directions
Grönroos, Christian
- In:
The journal of services marketing
31
(
2017
)
3
,
pp. 218-225
Persistent link: https://www.econbiz.de/10011741198
Saved in:
6
Relationality in the service logic of value creation
FitzPatrick, Mary
;
Varey, Richard J.
;
Grönroos, Christian
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 463-471
Persistent link: https://www.econbiz.de/10011418346
Saved in:
7
Internationalization strategies for services : a retrospective
Grönroos, Christian
- In:
The journal of services marketing
30
(
2016
)
2
,
pp. 129-132
Persistent link: https://www.econbiz.de/10011486858
Saved in:
8
Reverse use of customer data : implications for service-based business models
Saarijärvi, Hannu
;
Grönroos, Christian
;
Kuusela, Hannu
- In:
The journal of services marketing
28
(
2014
)
7
,
pp. 529-537
Persistent link: https://www.econbiz.de/10010434584
Saved in:
9
Number 4-5 - International services marketing - Internationalization strategies for services
Grönroos, Christian
- In:
The journal of services marketing
13
(
1999
)
4-5
,
pp. 290-297
Persistent link: https://www.econbiz.de/10007121090
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->