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~isPartOf:"The service industries journal"
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~subject:"Structural equation model"
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Structural equation model
Quality management
557
Qualitätsmanagement
557
Dienstleistungsqualität
105
Service quality
105
Customer satisfaction
70
Kundenzufriedenheit
70
Standardisierung
49
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quality management
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Lin, Binshan
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The service industries journal
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
International journal of productivity and quality management : IJPQM
18
Total quality management & business excellence
12
International journal of production economics
11
International journal of quality & reliability management
11
Quality management journal : QMJ
7
International journal of business excellence
5
The TQM journal : the international review of organizational improvement
5
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
4
International journal of services and operations management
4
International journal of production research
3
Journal of operations management
3
Administrative Sciences : open access journal
2
Benchmarking : an international journal
2
Business process management journal
2
European Sport management quarterly : ESMQ
2
Forum Marketing
2
International journal of Indian culture and business management
2
International journal of accounting information systems
2
International journal of business excellence : IJBEX
2
International journal of logistics : research and applications
2
International journal of management practice : IJMP
2
International journal of quality and service sciences
2
Journal of business economics and management
2
Journal of open innovation : technology, market, and complexity
2
World review of entrepreneurship, management and sustainable development
2
Advances in management accounting
1
Asia Pacific journal of management : APJM ; a publication of the Faculty of Business Administration, National University of Singapore
1
Benchmarking : an international journal ; BIJ
1
Business research quarterly : BRQ
1
Business strategy and the environment
1
Cogent business & management
1
Ekonomski pregled
1
Eurasian journal of business and economics : EJBE
1
European journal of industrial engineering : EJIE
1
European research on management and business economics
1
IEEE transactions on engineering management : EM
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Information systems and e-business management : ISeB
1
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ECONIS (ZBW)
26
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1
Are companies that implement TQM better learning organisations? : an empirical study
Martínez-Costa, Micaela
;
Jiménez-Jiménez, Daniel
- In:
Total quality management & business excellence : an …
19
(
2008
)
11/12
,
pp. 1101-1115
Persistent link: https://www.econbiz.de/10003807695
Saved in:
2
A study of supplier selection factors for high-tech industries in the supply chain
Wu, Mei-ying
;
Weng, Yung-chien
- In:
Total quality management & business excellence : an …
21
(
2010
)
3/4
,
pp. 391-413
Persistent link: https://www.econbiz.de/10003979828
Saved in:
3
Proposed relationship of TQM and organisational performance using structured equation modelling
Zakuan, N. M.
;
Yusof, S. M.
;
Laosirihongthong, T.
; …
- In:
Total quality management & business excellence : an …
21
(
2010
)
1/2
,
pp. 185-203
Persistent link: https://www.econbiz.de/10003957187
Saved in:
4
Using behaviour theory to investitgate individual level determinants of employee involvement in TQM
Tang, Zhongjun
;
Chen, Xiaohong
;
Wu, Zhengwen
- In:
Total quality management & business excellence : an …
21
(
2010
)
11/12
,
pp. 1231-1260
Persistent link: https://www.econbiz.de/10008824966
Saved in:
5
Measuring changes in quality management : an empirical analysis of Japanese manufacturing companies
Arauz, Rita
;
Matsuo, Hirofumi
;
Suzuki, Hideo
- In:
Total quality management & business excellence : an …
20
(
2009
)
11/12
,
pp. 1337-1374
Persistent link: https://www.econbiz.de/10003925354
Saved in:
6
An empirical examination of benefits from implementing integrated management systems ( IMS)
Zeng, S. X.
;
Xie, X. M.
;
Tam, C. M.
;
Shen, L. Y.
- In:
Total quality management & business excellence : an …
22
(
2011
)
1/2
,
pp. 173-186
Persistent link: https://www.econbiz.de/10008986615
Saved in:
7
Assessing the competitive effectiveness of hospitals : the role of quality improvement initiatives
Yasin, Mahmoud M.
;
Bunge, Mario
;
Lisboa, João
;
Miller, …
- In:
Total quality management & business excellence : an …
22
(
2011
)
3/4
,
pp. 433-442
Persistent link: https://www.econbiz.de/10009010711
Saved in:
8
The effect of TQM on employee loyalty in transition economy, Serbia
Arsić, Milica
;
Nikolić, Djordje
;
Živković, Živan
; …
- In:
Total quality management & business excellence : an …
23
(
2012
)
6
,
pp. 719-729
Persistent link: https://www.econbiz.de/10009572329
Saved in:
9
Determinants and performance effect of TQM practices : an integrated model approach
Duh, Rong-Ruey
;
Hsu, Audrey Wen-hsin
;
Huang, Pei-wen
- In:
Total quality management & business excellence : an …
23
(
2012
)
6
,
pp. 689-701
Persistent link: https://www.econbiz.de/10009572332
Saved in:
10
Factors affecting quality and performance : a case study of Korean aircraft maintenance unit
Park, Heejun
;
Kang, Min Jung
;
Son, Seokhee
- In:
Total quality management & business excellence : an …
23
(
2012
)
2
,
pp. 197-219
Persistent link: https://www.econbiz.de/10009509623
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