The effect of TQM on employee loyalty in transition economy, Serbia
Year of publication: |
2012
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Authors: | Arsić, Milica ; Nikolić, Djordje ; Živković, Živan ; Urošević, Snežana ; Mihajlović, Ivan |
Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 23.2012, 6, p. 719-729
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Subject: | Qualitätsmanagement | Quality management | Arbeitszufriedenheit | Job satisfaction | Mitarbeiterbindung | Employee retention | Strukturgleichungsmodell | Structural equation model | Serbien | Serbia |
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