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Ethical issues in service robotics and artificial intelligence
Belk, Russell W. - In: The service industries journal 41 (2021) 13/14, pp. 860-876
Persistent link: https://www.econbiz.de/10012695294
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Service robot implementation : a theoretical framework and research agenda
Belanche, Daniel; Casaló, Luis V.; Flavián Blanco, Carlos - In: The service industries journal 40 (2020) 3/4, pp. 203-225
Persistent link: https://www.econbiz.de/10012208486
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Optimal capacity and operation design of a robot logistics system for the hotel industry
Lee, Woo Jin; Kwag, Sung Il; Ko, Young Dae - In: Tourism management : research, policies, practice 76 (2020), pp. 1-10
Persistent link: https://www.econbiz.de/10012137853
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The dark side of AI-powered service interactions : exploring the process of co-destruction from the customer perspective
Castillo, Daniela; Canhoto, Ana Isabel Domingos; Said, … - In: The service industries journal 41 (2021) 13/14, pp. 900-925
Persistent link: https://www.econbiz.de/10012695298
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Value proposition operationalization in peer-to-peer platforms using machine learning
Ramos-Henríquez, José M.; Gutiérrez-Taño, Desiderio; … - In: Tourism management : research, policies, practice 84 (2021), pp. 1-12
Persistent link: https://www.econbiz.de/10012494605
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A machine learning approach to cluster destination image on Instagram
Arefieva, Veronika; Egger, Roman; Yu, Joanne - In: Tourism management : research, policies, practice 85 (2021), pp. 1-11
Persistent link: https://www.econbiz.de/10012514390
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Leveraging human-robot interaction in hospitality services : incorporating the role of perceived value, empathy, and information sharing into visitors' intentions to use social rob...
De Kervenoael, Ronan; Hasan, Md. Rajibul; Schwob, Alexandre - In: Tourism management : research, policies, practice 78 (2020), pp. 1-15
Persistent link: https://www.econbiz.de/10012165578
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Who is a tourist? : classifying international urban tourists using machine learning
Mor, Matan; Dalyot, Sagi; Ram, Yael - In: Tourism management : research, policies, practice 95 (2023), pp. 1-14
Persistent link: https://www.econbiz.de/10013534444