//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"The service industries journal"
~subject:"Innovationsmanagement"
~subject:"USA"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Service work and service worke...
Similar by subject
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Innovationsmanagement
USA
Dienstleistungssektor
270
Service industry
270
Customer satisfaction
173
Kundenzufriedenheit
173
Dienstleistungsqualität
137
Service quality
137
Großbritannien
90
United Kingdom
90
Beziehungsmarketing
80
Relationship marketing
80
Consumer behaviour
68
Konsumentenverhalten
68
Innovation
55
Services
44
Dienstleistung
43
Innovation management
43
Customer service
33
Kundenservice
33
Bibliometrics
31
Bibliometrie
31
KMU
22
SME
22
Spain
21
Spanien
21
customer satisfaction
20
Productivity
18
Produktivität
18
Service innovation
18
Taiwan
18
Beschwerdemanagement
17
Complaint management
17
Customer integration
17
Kundenintegration
17
Performance measurement
17
Performance-Messung
17
Tourism industry
17
Tourismuswirtschaft
17
United States
17
more ...
less ...
Online availability
All
Undetermined
19
Free
1
Type of publication
All
Article
56
Book / Working Paper
3
Type of publication (narrower categories)
All
Article in journal
59
Aufsatz in Zeitschrift
59
Collection of articles of several authors
4
Sammelwerk
4
Conference proceedings
2
Konferenzschrift
2
Language
All
English
59
Author
All
Altinay, Levent
2
Kedir, Abbi Mamo
2
Williams, Colin C.
2
Aboramadan, Mohammed
1
Akbani, Ismail
1
Albuquerque, Pedro H.
1
Anderson, Alistair R.
1
Arici, Hasan Evrim
1
Baradarani, Sarvnaz
1
Bednarzik, Robert W.
1
Belousova, Veronika
1
Benavides-Espinosa, María del Mar
1
Beyers, William
1
Beyers, William B.
1
Blommerde, Tadhg
1
Bossink, Bart
1
Bryson, John R.
1
Camén, Carolina
1
Canter, Deborah D.
1
Carlberg, Per
1
Carvalho, Luísa Cagica
1
Castro, L. M.
1
Chamberlin, Tyler
1
Chen, Ja-Shen
1
Chen, Ja-shen
1
Cheng, Colin C.
1
Cheng, I-shin
1
Chichkanov, Nikolay
1
Chih, Wen-hai
1
Choi, Chong-ju
1
Chou, Cindy Yunhsin
1
Coca Pérez, José Luís
1
Dahleez, Khalid
1
Dhir, Sanjay
1
Djellal, Faridah
1
Doutriaux, Jérôme
1
Elche, Dioni M.
1
Engen, Marit
1
Fuglsang, Lars
1
Gallouj, Fai͏̈z
1
more ...
less ...
Published in...
All
The service industries journal
Working paper / National Bureau of Economic Research, Inc.
286
Discussion paper / Centre for Economic Policy Research
127
Discussion paper series / IZA
94
NBER working paper series
94
Journal of business research : JBR
69
Applied economics
64
Journal of international money and finance
64
Technological forecasting & social change : an international journal
58
SpringerLink / Bücher
54
LIS Working Paper Series
53
Discussion paper
51
Research policy : policy, management and economic studies of science, technology and innovation
47
NBER Working Paper
46
The American economic review
46
IZA Discussion Papers
44
Working paper
44
Economics letters
42
International journal of innovation management
42
International journal of hospitality management
41
Technovation : the international journal of technological innovation, entrepreneurship and technology management
41
Applied financial economics
39
The review of economics and statistics
39
International journal of technology management : IJTM
37
The economic journal : the journal of the Royal Economic Society
36
Europäische Hochschulschriften / 5
34
The journal of economic history
34
CESifo working papers
33
Industrial marketing management : the international journal for industrial and high-tech firms
33
The journal of finance : the journal of the American Finance Association
31
Journal of money, credit and banking : JMCB
30
LIS working paper series
30
Working paper series / European Central Bank
30
Journal of open innovation : technology, market, and complexity
29
Journal of macroeconomics
28
The journal of services marketing
28
Economic modelling
27
ECB Working Paper
26
Empirical economics : a journal of the Institute for Advanced Studies, Vienna, Austria
26
European Journal of Marketing
25
more ...
less ...
Source
All
ECONIS (ZBW)
59
Showing
1
-
10
of
59
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Service encounters as bases for innovation
Sundbo, Jon
;
Sundbo, Donna
;
Henten, Anders
- In:
The service industries journal
35
(
2015
)
5/6
,
pp. 255-274
Persistent link: https://www.econbiz.de/10011299600
Saved in:
2
From disconfirmation to switching : an empirical investigation of switching intentions after service failure and recovery
Chih, Wen-hai
;
Wang, Kai-yu
;
Hsu, Li-chun
;
Cheng, I-shin
- In:
The service industries journal
32
(
2012
)
8
,
pp. 1305-1321
Persistent link: https://www.econbiz.de/10009553148
Saved in:
3
Special issue: Creativity and Innovation : First INBAM Conference (International Network of Business & Management Journals)
Peris-Ortiz, Marta
(
contributor
)
-
2011
Persistent link: https://www.econbiz.de/10009298421
Saved in:
4
The service industry research imperative
Beyers, William B.
- In:
The service industries journal
32
(
2012
)
3/4
,
pp. 657-682
Persistent link: https://www.econbiz.de/10009510650
Saved in:
5
The evolution of service innovation research : a critical review and synthesis
Carlberg, Per
;
Kindström, Daniel
;
Kowalkowski, Christian
- In:
The service industries journal
34
(
2014
)
5
,
pp. 373-398
Persistent link: https://www.econbiz.de/10010379368
Saved in:
6
Development and validation of the customer-centered behavior measure
Michel, John W.
;
Tews, Michael J.
;
Kavanagh, Michael J.
- In:
The service industries journal
34
(
2014
)
13
,
pp. 1075-1091
Persistent link: https://www.econbiz.de/10010412925
Saved in:
7
Resilience building in service firms during and post COVID-19
Huang, Arthur
;
Jahromi, Melissa Farboudi
- In:
The service industries journal
41
(
2021
)
1/2
,
pp. 138-167
Persistent link: https://www.econbiz.de/10012483667
Saved in:
8
The innovative future of service industries : (anti-)globalization and commensuration
Millar, Carla
;
Choi, Chong-ju
- In:
The service industries journal
31
(
2011
)
1/2
,
pp. 21-38
Persistent link: https://www.econbiz.de/10008904692
Saved in:
9
Innovation in services industries : current and future trends
Castro, L. M.
;
Montoro-Sanchez, Angeles
; …
- In:
The service industries journal
31
(
2011
)
1/2
,
pp. 7-20
Persistent link: https://www.econbiz.de/10008904696
Saved in:
10
Determinants of change in service employment in the United States 1998-2005: findings based on a new classification of industries
Beyers, William
- In:
The service industries journal
30
(
2010
)
3/4
,
pp. 531-547
Persistent link: https://www.econbiz.de/10003980758
Saved in:
1
2
3
4
5
6
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->