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Beyond ideal-type depictions of entrepreneurship : some lessons from the service sector in England
Williams, Colin C. - In: The service industries journal 28 (2008) 7/8, pp. 1041-1053
Persistent link: https://www.econbiz.de/10003793060
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How work design characteristics affect service employees' work-family conflicts
Wang, Edward S. T.; Lin, Chia-Ling - In: The service industries journal 38 (2018) 13/14, pp. 925-947
Persistent link: https://www.econbiz.de/10011962026
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Communication skills shape voice effects in organizations
Ozyilmaz, Adnan; Taner, Demet - In: The service industries journal 42 (2022) 7/8, pp. 606-629
Persistent link: https://www.econbiz.de/10013362136
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The impacts of ethical sales behaviour on customer loyalty in the life insurance industry
Chen, Mei-fang; Mau, Liang-hung - In: The service industries journal 29 (2009) 1/2, pp. 59-74
Persistent link: https://www.econbiz.de/10003849569
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The services and supplier choice influences of industrial distributors
Shipley, David D. - In: The service industries journal 8 (1988) 2, pp. 176-187
Persistent link: https://www.econbiz.de/10001050867
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Leveraging responsible artificial intelligence to enhance salespeople well-being and performance
Weng, Chenchen; Yuan, Ruizhi; Ye, Dandan; Huang, Bo; … - In: The service industries journal 44 (2024) 9/10, pp. 735-765
Persistent link: https://www.econbiz.de/10015050118
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Resilience building in service firms during and post COVID-19
Huang, Arthur; Jahromi, Melissa Farboudi - In: The service industries journal 41 (2021) 1/2, pp. 138-167
Persistent link: https://www.econbiz.de/10012483667
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Profitability and persistency in the service industry : the case of QISMUT+3
Faizulayev, Alimshan; Bektas, Eralp; Abdul Ghafar Ismail - In: The service industries journal 40 (2020) 3/4, pp. 290-314
Persistent link: https://www.econbiz.de/10012208538
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Impact of customer experience on loyalty : a multichannel examination
Brun, Isabelle; Rajaobelina, Lova; Ricard, Line; … - In: The service industries journal 37 (2017) 5/6, pp. 317-340
Persistent link: https://www.econbiz.de/10011741120
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Impact of ownership and location factors on service multinationals' internalisation
Kundu, Sumit K.; Kumar, Vikas; Peters, Susan D. - In: The service industries journal 28 (2008) 5/6, pp. 567-580
Persistent link: https://www.econbiz.de/10003775759