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Dienstleistungsqualität
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The service industries journal
Tourism management : research, policies, practice
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Journal of Air Transport Management
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Journal of air transport management
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Tourism economics : the business and finance of tourism and recreation
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Statistics & Probability Letters
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The Service Industries Journal
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Relationships between process quality, outcome quality, satisfaction, and behavioural intentions for online travel agencies : evidence from Taiwan
Chen, Ching-fu
;
Kao, Ya-ling
- In:
The service industries journal
30
(
2010
)
11/12
,
pp. 2081-2092
Persistent link: https://www.econbiz.de/10008759953
Saved in:
2
Relationships between process quality, outcome quality, satisfaction, and behavioural intentions for online travel agencies - evidence from Taiwan
Chen, Ching-Fu
;
Kao, Ya-Ling
- In:
The service industries journal
30
(
2010
)
12
,
pp. 2081-2093
Persistent link: https://www.econbiz.de/10008713968
Saved in:
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