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Methods for determining areas for improvement based on the design of customer surveys
Yang, Ching-chow; Yang, King-jang; Yeh, Tsu-ming; Pai, … - In: The service industries journal 29 (2009) 1/2, pp. 143-154
Persistent link: https://www.econbiz.de/10003849578
Cover Image
Methods for determining areas for improvement based on the design of customer surveys
Yang, Ching-Chow; Yang, King-Jang; Yeh, Tsu-Ming; Pai, … - In: The service industries journal 29 (2009) 1-2, pp. 143-154
Persistent link: https://www.econbiz.de/10008238858
Cover Image
Methods for determining areas for improvement based on the design of customer surveys
Yang, Ching-Chow; Yang, King-Jang; Yeh, Tsu-Ming; Pai, … - In: The service industries journal 29 (2009) 2, pp. 143-154
Persistent link: https://www.econbiz.de/10008172960