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Consumer behaviour
197
Konsumentenverhalten
196
Dienstleistungsqualität
90
Service quality
90
Beziehungsmarketing
76
Relationship marketing
76
Customer satisfaction
64
Kundenzufriedenheit
64
Performance measurement
48
Performance-Messung
48
Knowledge transfer
42
Wissenstransfer
42
Dienstleistungssektor
33
Service industry
33
Knowledge management
31
Wissensmanagement
31
Emotion
24
Taiwan
24
Brand management
21
Markenführung
21
Brand image
20
Markenimage
20
Innovation
18
Innovation management
18
Innovationsmanagement
18
Confidence
17
Online retailing
17
Online-Handel
17
Vertrauen
17
Measurement
15
Messung
15
Einzelhandel
13
Internet marketing
13
Online-Marketing
13
Retail trade
13
customer satisfaction
13
Customer integration
12
Dienstleistung
12
E-commerce
12
Electronic Commerce
12
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133
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4
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309
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314
Aufsatz in Zeitschrift
314
Collection of articles of several authors
5
Sammelwerk
5
Conference proceedings
2
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1
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English
314
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Cegarra Navarro, Juan Gabriel
3
Chang, Hsin Hsin
3
Köseoglu, Mehmet Ali
3
Nicholson, Michael
3
Nätti, Satu
3
Xiao, Sarah Hong
3
Yi, Youjae
3
Addo, Prince Clement
2
Ahmed, Sohel
2
Ahn, Jiseon
2
Akhtar, Nadeem
2
Ali, Moazzam
2
Alves, Helena
2
Arici, Hasan Evrim
2
Bloemer, Johanna M.
2
Boateng, Henry
2
Bowden, Jana
2
Chaston, Ian
2
Ding Hooi Ting
2
Dun, Zanna van
2
Erickson, G. Scott
2
Fang, Jiaming
2
Gannon, Martin Joseph
2
Gao, Lily
2
Ha, Sejin
2
Henseler, Jörg
2
Kashif Hussain
2
Kesgin, Muhammet
2
Kim, Taegoo
2
Kulbo, Nora Bakabbey
2
Lee, Gyehee
2
Lee, Seonjeong
2
Legendre, Tiffany S.
2
Liu, Tsung-chi
2
Narteh, Bedman
2
Okoe, Abednego Feehi
2
Palacios Marqués, Daniel
2
Park, Sang-June
2
Rothberg, Helen N.
2
Ryu, Kisang
2
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European Conference on Knowledge Management <13, 2012, Cartagena>
1
Published in...
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The service industries journal
Journal of business research : JBR
2,480
Journal of retailing and consumer services
1,958
NBER working paper series
993
Journal of knowledge management
916
Working paper / National Bureau of Economic Research, Inc.
908
International journal of hospitality management
823
NBER Working Paper
793
International journal of consumer studies
779
SpringerLink / Bücher
760
Psychology & marketing
679
Technological forecasting & social change : an international journal
603
Journal of consumer research : JCR ; an interdisciplinary bimonthly
586
Research policy : policy, management and economic studies of science, technology and innovation
486
Management science : journal of the Institute for Operations Research and the Management Sciences
455
Asia Pacific journal of marketing and logistics
407
International journal of production research
402
The journal of product & brand management
396
Tourism management : research, policies, practice
395
Cogent business & management
382
European journal of marketing : EJM
372
Journal of information & knowledge management : JIKM
360
Discussion paper series / IZA
357
The journal of brand management : an international journal
354
Journal of marketing research : JMR
352
Journal of business ethics : JOBE
347
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
346
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
344
Industrial marketing management : the international journal for industrial and high-tech firms
339
Journal of marketing management : MM
337
Journal of travel and tourism marketing
333
Discussion paper / Centre for Economic Policy Research
324
Journal of international consumer marketing
322
International journal of contemporary hospitality management
316
International journal of production economics
315
Journal of retailing
314
Marketing letters : a journal of research in marketing
308
Journal of marketing
307
Journal of marketing communications
306
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
304
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ECONIS (ZBW)
314
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1
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314
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1
A strategic approach to
knowledge
development and protection
Erickson, G. Scott
;
Rothberg, Helen N.
- In:
The service industries journal
33
(
2013
)
13/14
,
pp. 1402-1416
Persistent link: https://www.econbiz.de/10010205239
Saved in:
2
Knowledge
management, relational learning, and the effectiveness of innovation autcomes
Leal-Rodríguez, Antonio L.
;
Roldán, José L.
; …
- In:
The service industries journal
33
(
2013
)
13/14
,
pp. 1294-1311
Persistent link: https://www.econbiz.de/10010205299
Saved in:
3
Knowledge
networking and growth in service firms
Schoonjans, Bilitis
;
Van Cauwenberge, Philippe
;
Vander …
- In:
The service industries journal
33
(
2013
)
11
,
pp. 1051-1067
Persistent link: https://www.econbiz.de/10010126459
Saved in:
4
A moderated mediation model of
knowledge
hiding
Moin, Muhammad Farrukh
;
Muhamad Khalil Omar
;
Ali, Ahsan
; …
- In:
The service industries journal
44
(
2024
)
5/6
,
pp. 378-390
Persistent link: https://www.econbiz.de/10014551101
Saved in:
5
New perspective on informal
knowledge
sharing in the self-service environment
Van Tonder, Estelle
;
Beer, Leon T. de
;
Kuyper, Tom
- In:
The service industries journal
40
(
2020
)
7/8
,
pp. 542-564
Persistent link: https://www.econbiz.de/10012260300
Saved in:
6
Exchanging
knowledge
through healthcare manager placement in research teams
Bullock, Alison
;
Morris, Zoë Slote
;
Atwell, Christine
- In:
The service industries journal
33
(
2013
)
13/14
,
pp. 1363-1380
Persistent link: https://www.econbiz.de/10010205253
Saved in:
7
Middle managers' role in transferromg person-centered management and care
Béliveau, Julie
- In:
The service industries journal
33
(
2013
)
13/14
,
pp. 1345-1362
Persistent link: https://www.econbiz.de/10010205259
Saved in:
8
Determinants of
knowledge
transfer strategy in franchising : integrating
knowledge
-based and relational governance perspectives
Gorovaia, Nina
;
Windsperger, Josef
- In:
The service industries journal
33
(
2013
)
12
,
pp. 1117-1134
Persistent link: https://www.econbiz.de/10010126452
Saved in:
9
Towards a model of destination innovation process : an integrative review
Ozseker, Demet Bagiran
- In:
The service industries journal
39
(
2019
)
3/4
,
pp. 206-228
Persistent link: https://www.econbiz.de/10012203269
Saved in:
10
A composite measure of performance-expectation and performance-only measures
Park, Sang-June
;
Yi, Youjae
- In:
The service industries journal
37
(
2017
)
15/16
,
pp. 936-947
Persistent link: https://www.econbiz.de/10011847999
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