//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"The service industries journal"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
One-to-one and one-to-many bus...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
185
Relationship marketing
185
Dienstleistungsqualität
78
Service quality
78
Customer satisfaction
69
Kundenzufriedenheit
69
Consumer behaviour
68
Konsumentenverhalten
68
Lieferantenmanagement
27
Supplier relationship management
27
Marketing management
24
Marketingmanagement
24
Customer integration
21
Kundenintegration
21
Taiwan
21
Customer service
17
Kundenservice
17
Betriebliche Wertschöpfung
16
Confidence
16
Customer value
16
Kundenwert
16
Value creation
16
Vertrauen
16
Bank
15
customer satisfaction
15
Beschwerdemanagement
14
Complaint management
14
customer loyalty
14
Dienstleistungssektor
13
Service industry
13
Internet marketing
12
Online-Marketing
12
Brand management
11
E-commerce
11
Electronic Commerce
11
Markenführung
11
Arbeitsverhalten
10
B-to-B-Marketing
10
Business-to-business marketing
10
Emotion
10
more ...
less ...
Online availability
All
Undetermined
85
Free
3
Type of publication
All
Article
233
Book / Working Paper
2
Type of publication (narrower categories)
All
Article in journal
234
Aufsatz in Zeitschrift
234
Case study
2
Fallstudie
2
Collection of articles of several authors
1
Sammelwerk
1
Language
All
English
234
Undetermined
1
Author
All
Ha, Hong Youl
3
Nätti, Satu
3
Tsiotsou, Rodoula H.
3
Wu, Cedric Hsi-jui
3
Yi, Youjae
3
Back, Ki-Joon
2
Chao, Pei
2
Gil Saura, Irene
2
Gong, Taeshik
2
Horbel, Chris
2
Jeng, Shih-Ping
2
Kim, Wansoo
2
Legendre, Tiffany S.
2
Lin, Wen-bao
2
Ma, Jianfeng
2
Ok, Chihyung
2
Park, Jungkun
2
Popp, Bastian
2
Quester, Pascale G.
2
Sánchez-García, Javier
2
Tang, Tseng-chung
2
Tung, Wei
2
Woratschek, Herbert
2
Zhou, Xing
2
Addo, Prince Clement
1
Adhikari, Kishalay
1
Ahmed, Sohel
1
Ahn, Jiseon
1
Aksoy, Nilsah Cavdar
1
Al-Hawari, Mohd Ahmad
1
Alford, Philip
1
Alrawadieh, Zaid
1
Alrawadieh, Ziad
1
Alsalameen, Motasem
1
Altinay, Eser
1
Altinay, Levent
1
Altunbaş, Yener
1
Alves, Helena
1
Amario, Enrique Martín
1
Amin, Muslim
1
more ...
less ...
Published in...
All
The service industries journal
Industrial marketing management : the international journal for industrial and high-tech firms
1,439
Journal of business research : JBR
1,389
SpringerLink / Bücher
981
Journal of retailing and consumer services
681
The journal of business & industrial marketing
548
International journal of production economics
506
International journal of production research
379
Journal of strategic marketing
373
Journal of the Academy of Marketing Science
350
International journal of hospitality management
338
Europäische Hochschulschriften / 5
331
Management science : journal of the Institute for Operations Research and the Management Sciences
327
European journal of operational research : EJOR
321
European journal of marketing : EJM
315
Journal of marketing
313
Discussion paper series / IZA
312
Gabler Edition Wissenschaft
309
Journal of marketing management : MM
307
Springer eBook Collection
279
The journal of services marketing
242
NBER working paper series
228
Marketing intelligence & planning
225
Springer eBook Collection / Business and Economics
224
Working paper / National Bureau of Economic Research, Inc.
223
Journal of business-to-business marketing
221
Journal of Food Distribution Research
208
Journal of economic behavior & organization : JEBO
199
Journal of business ethics : JOBE
193
NBER Working Paper
190
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
186
Asia Pacific journal of marketing and logistics
183
CESifo working papers
182
Psychology & marketing
178
The journal of brand management : an international journal
177
Faculty & research / Insead : working paper series
173
IZA Discussion Paper
172
Marketing theory
172
Journal of purchasing and supply management
171
Cogent business & management
163
more ...
less ...
Source
All
ECONIS (ZBW)
234
USB Cologne (EcoSocSci)
1
Showing
1
-
10
of
235
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Business-to-business professional service relationships under multiple logics
Skjølsvik, Tale
- In:
The service industries journal
36
(
2016
)
5/6
,
pp. 163-182
Persistent link: https://www.econbiz.de/10011583892
Saved in:
2
Cultural influences on B2B service quality-satisfaction-loyalty
Lee, Myungho
;
Kang, Mincheol
;
Kang, Ju Young
- In:
The service industries journal
39
(
2019
)
3/4
,
pp. 229-249
Persistent link: https://www.econbiz.de/10012203278
Saved in:
3
Effects of web site characteristics on customer loyalty in B2B e-commerce : evidence from Taiwan
Hsu, Li-chun
;
Wang, Kai-yu
;
Chih, Wen-hai
- In:
The service industries journal
33
(
2013
)
11
,
pp. 1026-1050
Persistent link: https://www.econbiz.de/10010126458
Saved in:
4
The mediating role of commitment in healthcare B2B
marketing
Sohn, Yong Seok
;
Seung, Kenny Y.
;
Seo, Sang Yun
;
Kim, …
- In:
The service industries journal
33
(
2013
)
13/14
,
pp. 1381-1401
Persistent link: https://www.econbiz.de/10010205247
Saved in:
5
Value co-creation in the B2B context : a conceptual framework and its implications
Pathak, Buddhi
;
Ashok, Mona
;
Tan, Yin Leng
- In:
The service industries journal
42
(
2022
)
3/4
,
pp. 178-205
Persistent link: https://www.econbiz.de/10013167417
Saved in:
6
Customer-to-customer value co-creation and co-destruction in sporting events
Kim, Kyungyeol
;
Byon, Kevin K.
;
Baek, Wooyeul
- In:
The service industries journal
40
(
2020
)
9/10
,
pp. 633-655
Persistent link: https://www.econbiz.de/10012260315
Saved in:
7
Determining customer satisfaction and loyalty from a value co-creation perspective
Woratschek, Herbert
;
Horbel, Chris
;
Popp, Bastian
- In:
The service industries journal
40
(
2020
)
11/12
,
pp. 777-799
Persistent link: https://www.econbiz.de/10012260352
Saved in:
8
What motivates professional service firm employees to narture client dialogues?
Fischer, Alban Dominique
;
Sieg, Jan Henrik
;
Wallin, …
- In:
The service industries journal
34
(
2014
)
5
,
pp. 399-421
Persistent link: https://www.econbiz.de/10010379366
Saved in:
9
Exploring interactive communication using social media
Zhang, Chrystal B.
;
Lin, Yi Hsin
- In:
The service industries journal
35
(
2015
)
11/12
,
pp. 670-693
Persistent link: https://www.econbiz.de/10011401815
Saved in:
10
Does high supply chain integration enhance customer response speed?
Chiang, Ai-hsuan
;
Chen, Wun-hwa
;
Wu, Soushan
- In:
The service industries journal
35
(
2015
)
1/2
,
pp. 24-43
Persistent link: https://www.econbiz.de/10010491820
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->