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Dienstleistungsqualität
2
Service quality
2
Arbeitsverhalten
1
Arbeitszufriedenheit
1
China
1
Dienstleistungssektor
1
Gastgewerbe
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Hospitality industry
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Internal communication
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Interne Kommunikation
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Job satisfaction
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Need to belong
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Organisationsberatung
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Organizational consultancy
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Performance measurement
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Performance-Messung
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Salespeople
1
Service industry
1
Verkaufspersonal
1
Work behaviour
1
harmonious passion
1
in-role performance
1
job social support
1
organizational deviance
1
proactive service performance
1
workplace ostracism
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主动服务绩效
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和谐激情
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社会支持
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Kwan, Ho Kwong
3
Jian, Zhaoquan
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Li, Miaomiao
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Li, Xue
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Liu, Zhi Qiang
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Qiu, Qian
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Song, Yang
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Tian, Qi-tao
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Wu, Xiangfan
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Yim, Frederick Hong-kit
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The service industries journal
Journal of business ethics : JOBE
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Asia Pacific journal of management
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Human resource management
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International journal of hospitality management
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Journal of Managerial Psychology
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Journal of management studies : JMS
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Asia Pacific : journal of human resources
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Frontiers of business research in China : selected publications from Chinese universities
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Human Resource Management
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International journal of human resource management
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The international journal of human resource management
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The journal of business & industrial marketing
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The leadership quarterly : LQ ; an international journal of political, social and behavioral science
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Asia Pacific journal of management : APJM ; a publication of the Faculty of Business Administration, National University of Singapore
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International Journal of Contemporary Hospitality Management
2
International journal of contemporary hospitality management
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Journal of Management Studies
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Journal of Occupational and Organizational Psychology
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Journal of business research : JBR
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Journal of managerial psychology
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Journal of vocational behavior
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Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
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Academy of Management journal : AMJ
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Asia Pacific Journal of Human Resources
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Asia Pacific business review
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Asia Pacific journal of human resources : APJHR
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Economic and industrial democracy
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Entrepreneurship, theory and practice : ET & P
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Expert journal of finance
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Family business review : journal of the Family Firm Institute
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Family business review : publ. on behalf of the Family Firm Institute
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Industrial Management & Data Systems
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International entrepreneurship and management journal
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International game theory review : IGTR
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International journal of services technology and management
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International journal of services technology and management : IJSTM
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Abusive supervision and frontline employees' service performance
Jian, Zhaoquan
;
Kwan, Ho Kwong
;
Qiu, Qian
;
Liu, Zhi Qiang
; …
- In:
The service industries journal
32
(
2012
)
5
,
pp. 683-698
Persistent link: https://www.econbiz.de/10009535950
Saved in:
2
Workplace gossip and frontline employees' proactive service performance
Tian, Qi-tao
;
Song, Yang
;
Kwan, Ho Kwong
;
Li, Xue
- In:
The service industries journal
39
(
2019
)
1
,
pp. 25-42
Persistent link: https://www.econbiz.de/10012203241
Saved in:
3
The need to belong : how to reduce workplace ostracism
Kwan, Ho Kwong
;
Li, Miaomiao
;
Wu, Xiangfan
;
Xu, Xiaofeng
- In:
The service industries journal
42
(
2022
)
9/10
,
pp. 716-737
Persistent link: https://www.econbiz.de/10013362140
Saved in:
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