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A cross-country study of service productivity
Sekhon, Harjit; Yalley, Andrews Agya; Roy, Sanjit; … - In: The service industries journal 36 (2016) 5/6, pp. 223-238
Persistent link: https://www.econbiz.de/10011583913
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An empirical approach to service classification for productivity management studies
Shafti, Farhad; Meer, Robert van der; Williams, Terry M. - In: The service industries journal 27 (2007) 5/6, pp. 709-730
Persistent link: https://www.econbiz.de/10003622871
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The alignment of service architecture and organizational structure
Liu, Yang; Wei, Jiang; Zhou, Dan; Ying, Ying; Huo, Baofeng - In: The service industries journal 36 (2016) 9/10, pp. 396-415
Persistent link: https://www.econbiz.de/10011579213
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Innovation dialectics : an extended process perspective on innovation in services
Nardelli, Giulia - In: The service industries journal 37 (2017) 1/2, pp. 31-56
Persistent link: https://www.econbiz.de/10011711028
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Combining strategies for high service productivity with successful service innovation
Hofmeister, Johannes; Schneider, Malte H. G.; Kanbach, … - In: The service industries journal 42 (2022) 11/12, pp. 948-971
Persistent link: https://www.econbiz.de/10013362159
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Quality and productivity : role conflict in the service context
Luria, Gil; Yagil, Dana; Gal, Iddo - In: The service industries journal 34 (2014) 11/12, pp. 955-973
Persistent link: https://www.econbiz.de/10010394582
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A classification scheme for productivity management in e-commerce services
Lira, Elisa Granha; Torres Júnior, Noel; Santos, … - In: The service industries journal 43 (2023) 13/14, pp. 1010-1033
Persistent link: https://www.econbiz.de/10014338664
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Profitability in Portuguese service industries : a panel data apporach
Maçãs Nunes, Paulo J.; Serrasqueiro, Zélia M.; … - In: The service industries journal 29 (2009) 5/6, pp. 693-707
Persistent link: https://www.econbiz.de/10003880565
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The productivity challenge in services : measurement and strategic perspective
Djellal, Faridah; Gallouj, Fai͏̈z - In: The service industries journal 33 (2013) 3/4, pp. 282-299
Persistent link: https://www.econbiz.de/10009732930
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Special issue: RESER 2011 Conference, Hamburg, Germany : the resilience of the global service economy
Ganz, Walter (contributor) - 2013
Persistent link: https://www.econbiz.de/10009732941