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TMX, social loafing, perceived accountability and OCB
Dai, You-De
;
Hou, Yu-Hsiang
;
Wang, Ching-Hua
;
Zhuang, …
- In:
The service industries journal
40
(
2020
)
5/6
,
pp. 394-414
Persistent link: https://www.econbiz.de/10012208568
Saved in:
2
Using social exchange perspective to explain customer voluntary performance behavior
Dai, You-De
;
Liu, Ying-Chan
;
Zhuang, Wen-Long
;
Wang, …
- In:
The service industries journal
43
(
2023
)
9/10
,
pp. 764-784
Persistent link: https://www.econbiz.de/10014321623
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