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Beziehungsmarketing
187
Relationship marketing
187
Innovation
101
Dienstleistungsqualität
91
Service quality
91
Innovation management
82
Innovationsmanagement
82
Dienstleistungssektor
73
Service industry
73
Consumer behaviour
71
Konsumentenverhalten
71
Customer satisfaction
70
Kundenzufriedenheit
70
Knowledge transfer
42
Wissenstransfer
42
Dienstleistung
31
Services
31
Lieferantenmanagement
27
Supplier relationship management
27
Taiwan
26
Customer integration
24
Kundenintegration
24
Service innovation
21
Customer service
19
Kundenservice
19
Betriebliche Wertschöpfung
18
Confidence
18
Knowledge management
18
Value creation
18
Vertrauen
18
Wissensmanagement
18
Dienstleistungsinnovation
17
innovation
17
service innovation
17
Customer value
16
Knowledge-intensive industry
16
Kundenwert
16
Wissensintensives Unternehmen
16
Beschwerdemanagement
15
Complaint management
15
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Article
348
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7
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355
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355
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7
Sammelwerk
7
Case study
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English
355
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Fuglsang, Lars
3
Gallouj, Fai͏̈z
3
Ha, Hong Youl
3
Kraus, Sascha
3
Nätti, Satu
3
Peris-Ortiz, Marta
3
Wu, Cedric Hsi-jui
3
Akgün, Ali E.
2
Alves, Helena
2
Amara, Nabil
2
Arici, Hasan Evrim
2
Back, Ki-Joon
2
Boateng, Henry
2
Chao, Pei
2
Chen, Ja-shen
2
Djellal, Faridah
2
Doloreux, David
2
Ganz, Walter
2
Gil Saura, Irene
2
Guisado-González, Manuel
2
Gürlek, Mert
2
Ha, Sejin
2
Hofmeister, Johannes
2
Hollebeek, Linda D.
2
Horbel, Chris
2
Kanbach, Dominik K.
2
Kautonen, Mika
2
Keskin, Halit
2
Kim, Wansoo
2
Köseoglu, Mehmet Ali
2
Landry, Réjean
2
Legendre, Tiffany S.
2
Lin, Wen-bao
2
López-Nicolas, Carolina
2
Ma, Jianfeng
2
Mattsson, Jan
2
Ok, Chihyung
2
Okoe, Abednego Feehi
2
Popp, Bastian
2
Quester, Pascale G.
2
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The service industries journal
Journal of business research : JBR
1,852
Research policy : policy, management and economic studies of science, technology and innovation
1,661
Technological forecasting & social change : an international journal
1,638
Industrial marketing management : the international journal for industrial and high-tech firms
1,416
SpringerLink / Bücher
1,263
Technovation : the international journal of technological innovation, entrepreneurship and technology management
794
International journal of technology management : IJTM
787
Technology analysis & strategic management
771
International journal of innovation management
758
NBER working paper series
689
International journal of production economics
684
Journal of retailing and consumer services
679
Journal of knowledge management
621
The journal of business & industrial marketing
605
Working paper / National Bureau of Economic Research, Inc.
601
Journal of open innovation : technology, market, and complexity
577
NBER Working Paper
552
International journal of production research
539
Economics of innovation and new technology
514
The journal of technology transfer
457
Industry and innovation
454
Springer eBook Collection
428
IEEE transactions on engineering management : EM
425
International journal of hospitality management
410
Management science : journal of the Institute for Operations Research and the Management Sciences
408
MPRA Paper
406
Strategic Direction
376
Discussion paper / Centre for Economic Policy Research
370
ZEW Discussion Papers
358
European journal of operational research : EJOR
353
Industrial and corporate change
353
Innovation: organization & management : IOM
349
International journal of innovation and technology management
337
The journal of product innovation management : an international publication of the Product Development & Management Association
336
Working paper
333
Discussion paper
324
Europäische Hochschulschriften / 5
295
ZEW discussion papers
283
Finance research letters
281
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ECONIS (ZBW)
355
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355
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1
Impacts of network relationships on absorptive capacity in the context of
innovation
Binder, Petra
- In:
The service industries journal
40
(
2020
)
13/14
,
pp. 974-1002
Persistent link: https://www.econbiz.de/10012292983
Saved in:
2
What prevents effective utilisation of customer knowledge in professional B-to-B services? : an empirical study
Nätti, Satu
;
Ojasalo, Jukka
- In:
The service industries journal
28
(
2008
)
9/10
,
pp. 1199-1214
Persistent link: https://www.econbiz.de/10003802290
Saved in:
3
External sources for
innovation
in public organisations
Lagunes Marin, Hector Javier
;
Rubalcaba-Bermejo, Luis
- In:
The service industries journal
35
(
2015
)
13/14
,
pp. 710-727
Persistent link: https://www.econbiz.de/10011439900
Saved in:
4
How to support the management of intangibles
Arancibia Carvajal, Sara
;
Fernández Nogales, Angel
- In:
The service industries journal
34
(
2014
)
3
,
pp. 196-211
Persistent link: https://www.econbiz.de/10010344141
Saved in:
5
"Organizational learning culture" : an ingenious device for promoting firm's innovativeness
Kalyar, Masood Nawaz
;
Rafi, Nosheen
- In:
The service industries journal
33
(
2013
)
12
,
pp. 1135-1147
Persistent link: https://www.econbiz.de/10010126451
Saved in:
6
Knowledge management, relational learning, and the effectiveness of
innovation
autcomes
Leal-Rodríguez, Antonio L.
;
Roldán, José L.
; …
- In:
The service industries journal
33
(
2013
)
13/14
,
pp. 1294-1311
Persistent link: https://www.econbiz.de/10010205299
Saved in:
7
Towards a model of destination
innovation
process : an integrative review
Ozseker, Demet Bagiran
- In:
The service industries journal
39
(
2019
)
3/4
,
pp. 206-228
Persistent link: https://www.econbiz.de/10012203269
Saved in:
8
Test of a sequential mediation model of green management
innovation
Karatepe, Osman M.
;
Dahleez, Khalid
;
Jaffal, Tahani
; …
- In:
The service industries journal
43
(
2023
)
5/6
,
pp. 312-335
Persistent link: https://www.econbiz.de/10014321586
Saved in:
9
Knowledge intensive business services and client
innovation
Hu, Tai-shan
;
Lin, Chien-yuan
;
Chang, Su-li
- In:
The service industries journal
33
(
2013
)
15/16
,
pp. 1435-1455
Persistent link: https://www.econbiz.de/10010229436
Saved in:
10
A framework for innovative service design
Furrer, Olivier
;
Sudharshan, Devanathan
;
Tsiotsou, …
- In:
The service industries journal
36
(
2016
)
9/10
,
pp. 452-471
Persistent link: https://www.econbiz.de/10011579233
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