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Arbeitszufriedenheit
59
Job satisfaction
59
Employee retention
17
Mitarbeiterbindung
17
Leistungsmotivation
13
Work motivation
13
Dienstleistungsqualität
12
Service quality
12
Arbeitskräfte
11
Hotel industry
11
Hotellerie
11
Workforce
11
Arbeitsverhalten
10
Work behaviour
10
Stress
9
Work stress
9
Beziehungsmarketing
8
Relationship marketing
8
Satisfaction
8
Zufriedenheit
8
Arbeitsmobilität
7
Customer satisfaction
7
Kundenzufriedenheit
7
Labour mobility
7
Lebensqualität
7
Quality of life
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Tourism employees
7
Tourismusberufe
7
Führungsstil
6
Leadership style
6
Organizational behaviour
6
Verhalten in Organisationen
6
Arbeitsbedingungen
5
Corporate culture
5
Dienstleistungssektor
5
Emotion
5
Salespeople
5
Service industry
5
Unternehmenskultur
5
Verkaufspersonal
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63
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Karatepe, Osman M.
3
Abid, Ghulam
2
Arasli, Huseyin
2
Guchait, Priyanko
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Jung, Hyo Sun
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Yoon, Hye Hyun
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Aboagye, Michael Osei
1
Abubakar, A. Mohammed
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Affum-Osei, Emmanuel
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Ahmad-ur-Rehman, Muhammad
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Alverén, Ellen
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Anasori, Elham
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Antwi, Collins Opoku
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Arici, Hasan Evrim
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Arnold, Todd J.
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Arshad, Muhammad Rizwan
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Arya, Bindu
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The service industries journal
Journal of vocational behavior
268
International journal of hospitality management
260
IZA Discussion Papers
230
The international journal of human resource management
227
Discussion paper series / IZA
214
International journal of human resource management
143
Journal of business research : JBR
143
Journal of business ethics : JOBE
132
Journal of Managerial Psychology
125
Journal of managerial psychology
122
Journal of business and psychology
110
Journal of career development
103
Employee relations
100
International journal of contemporary hospitality management
99
International journal of organizational analysis
97
Cogent business & management
96
Leadership & organization development journal
94
IZA Discussion Paper
92
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
88
International Journal of Manpower
87
International journal of manpower
83
Career development international : the journal for executive, consultants, academics and individuals
81
Personnel review
81
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
79
Leadership & Organization Development Journal
76
Human relations
71
Strategic HR Review
71
Human Resource Management International Digest
69
Journal of management & organization : JMO
68
Career Development International
67
Public personnel management
67
Administrative Sciences : open access journal
66
Personnel Review
66
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
63
Management research review
62
MPRA Paper
61
SpringerLink / Bücher
59
Journal of management : JOM
57
Human resource management
55
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ECONIS (ZBW)
63
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1
Customer engagement and employee engagement : systematic review and future directions
Chandni, Shumaila
;
Rahman, Zillur
- In:
The service industries journal
40
(
2020
)
13/14
,
pp. 932-959
Persistent link: https://www.econbiz.de/10012292979
Saved in:
2
Managing service employees : literature review, expert opinions, and research directions
Wirtz, Jochen
;
Jerger, Christina
- In:
The service industries journal
36
(
2016
)
15/16
,
pp. 757-788
Persistent link: https://www.econbiz.de/10011672385
Saved in:
3
Technostressors and service employees outcomes : a longitudinal study
Raza, Ali
;
Ishaq, Muhammad Ishtiaq
;
Zia, Haleema
; …
- In:
The service industries journal
42
(
2022
)
13/14
,
pp. 1030-1053
Persistent link: https://www.econbiz.de/10013362170
Saved in:
4
Service recovery model : the integrated view
Lin, Wen-bao
- In:
The service industries journal
29
(
2009
)
5/6
,
pp. 669-691
Persistent link: https://www.econbiz.de/10003880554
Saved in:
5
Middle managers' perception of subordinates' customer orientation in the banking sector
Zampetakis, Leonidas A.
- In:
The service industries journal
31
(
2011
)
7/8
,
pp. 1033-1047
Persistent link: https://www.econbiz.de/10009154423
Saved in:
6
Emotional
intelligence
and caring behaviour in nursing
Rego, Arménio
;
Godinho, Lucinda
;
McQueen, Anne
;
Cunha, …
- In:
The service industries journal
30
(
2010
)
9/10
,
pp. 1419-1437
Persistent link: https://www.econbiz.de/10008661636
Saved in:
7
Improving relationship quality during the crisis
Guillén, Marta Estrada
;
Monferrer-Tirado, Diego
; …
- In:
The service industries journal
40
(
2020
)
3/4
,
pp. 268-289
Persistent link: https://www.econbiz.de/10012208503
Saved in:
8
Do high-performance work systems always help to retain employees or is there a dark side?
Behravesh, Elaheh
;
Tanova, Cem
;
Abubakar, A. Mohammed
- In:
The service industries journal
40
(
2020
)
11/12
,
pp. 825-845
Persistent link: https://www.econbiz.de/10012260356
Saved in:
9
Examining human resource practice outcomes and service innovation
Okoe, Abednego Feehi
;
Boateng, Henry
;
Narteh, Bedman
; …
- In:
The service industries journal
38
(
2018
)
7/8
,
pp. 431-445
Persistent link: https://www.econbiz.de/10011880824
Saved in:
10
Predicting market orientation through internal market orientation as culture and behaviour : an empirical application in Spanish hotels
Domínguez-Falcón, Carmen
;
Martín-Santana, Josefa D.
; …
- In:
The service industries journal
37
(
2017
)
3/4
,
pp. 229-255
Persistent link: https://www.econbiz.de/10011863161
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