Middle managers' perception of subordinates' customer orientation in the banking sector
Year of publication: |
2011
|
---|---|
Authors: | Zampetakis, Leonidas A. |
Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 31.2011, 7/8, p. 1033-1047
|
Subject: | Griechenland (Nord) | Northern Greece | Mittleres Management | Middle management | Intelligenz | Intelligence | Beziehungsmarketing | Relationship marketing | Strukturgleichungsmodell | Structural equation model | Bank |
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