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Beziehungsmarketing
185
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185
Dienstleistungsqualität
75
Service quality
75
Consumer behaviour
64
Konsumentenverhalten
64
Customer satisfaction
62
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The service industries journal
European journal of operational research : EJOR
2,835
Computers & operations research : and their applications to problems of world concern ; an international journal
1,825
International journal of production research
1,398
Operations research letters
687
Journal of business research : JBR
678
Journal of retailing and consumer services
594
International journal of production economics
565
Transportation research / E : an international journal
448
SpringerLink / Bücher
442
Operations research
430
INFORMS journal on computing : JOC
419
Industrial marketing management : the international journal for industrial and high-tech firms
411
Mathematics of operations research
401
Omega : the international journal of management science
396
Journal of the Operational Research Society : OR
302
International journal of hospitality management
289
Management science : journal of the Institute for Operations Research and the Management Sciences
286
Transportation science : a journal of the Institute for Operations Research and the Management Sciences
267
Annals of operations research
233
Mathematical methods of operations research
229
The journal of services marketing
225
Journal of the Operational Research Society
221
Opsearch : journal of the Operational Research Society of India
215
OR spectrum : quantitative approaches in management
214
Operational research : an international journal
213
Top : an official journal of the Spanish Society of Statistics and Operations Research
212
The journal of business & industrial marketing
197
INFORMS journal on computing : JOC ; charting new directions in operations research and computer science ; a journal of the Institute for Operations Research and the Management Sciences
183
International transactions in operational research : ITOR ; a journal of the International Federation of Operational Research Societies (IFORS)
180
RAIRO / Operations research
180
Journal of strategic marketing
170
Journal of the Academy of Marketing Science
165
Manuskripte aus den Instituten für Betriebswirtschaftslehre der Universität Kiel
163
CORE discussion paper : DP
158
Discussion paper / Center for Economic Research, Tilburg University
157
European journal of industrial engineering : EJIE
151
International journal of electronic customer relationship management : IJECRM
150
Discussion paper / Tinbergen Institute
148
International transactions in operational research : a journal of the International Federation of Operational Research Societies
143
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189
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1
Location decision of new "knowledge intensive service activity" firms : rural-urban divide
Vaillant, Yancy
;
Lafuente, Esteban
;
Serarols i Tarrés, …
- In:
The service industries journal
32
(
2012
)
16
,
pp. 2543-2563
Persistent link: https://www.econbiz.de/10009693494
Saved in:
2
Spatial competition and agglomeration : the visitor attraction sector
Weidenfeld, Adi
;
Williams, Allan M.
;
Butler, Richard W.
- In:
The service industries journal
34
(
2014
)
3
,
pp. 175-195
Persistent link: https://www.econbiz.de/10010344144
Saved in:
3
The cities/services-nexus : determinants of the location dynamics of advanced producer services firms in global cities
Pereira, Renato Orozco
;
Derudder, Ben
- In:
The service industries journal
30
(
2010
)
11/12
,
pp. 2063-2080
Persistent link: https://www.econbiz.de/10008759957
Saved in:
4
Exploring interactive communication using social media
Zhang, Chrystal B.
;
Lin, Yi Hsin
- In:
The service industries journal
35
(
2015
)
11/12
,
pp. 670-693
Persistent link: https://www.econbiz.de/10011401815
Saved in:
5
Customer demotion in hierarchical loyalty programmes
Berlo, Geert van
;
Bloemer, Johanna M.
;
Blazevic, Vera
- In:
The service industries journal
34
(
2014
)
11/12
,
pp. 922-937
Persistent link: https://www.econbiz.de/10010394602
Saved in:
6
What motivates professional service firm employees to narture client dialogues?
Fischer, Alban Dominique
;
Sieg, Jan Henrik
;
Wallin, …
- In:
The service industries journal
34
(
2014
)
5
,
pp. 399-421
Persistent link: https://www.econbiz.de/10010379366
Saved in:
7
Conceptual and mathematical model for quality improvement in health care
Živaljecić, Aleksandra
;
Mitrović, Živko
;
Petković, Maja
- In:
The service industries journal
33
(
2013
)
5
,
pp. 516-541
Persistent link: https://www.econbiz.de/10009757818
Saved in:
8
An approach to prioritize customer-based, cost-effective service enhancements
Srinivasan, V.
;
Shainesh, G.
;
Sharma, Anand K.
- In:
The service industries journal
35
(
2015
)
13/14
,
pp. 747-762
Persistent link: https://www.econbiz.de/10011439912
Saved in:
9
Does high supply chain integration enhance customer response speed?
Chiang, Ai-hsuan
;
Chen, Wun-hwa
;
Wu, Soushan
- In:
The service industries journal
35
(
2015
)
1/2
,
pp. 24-43
Persistent link: https://www.econbiz.de/10010491820
Saved in:
10
Customer orientation, engagement, and developing positive emotional labor
Yoo, Jay Jaewon
;
Arnold, Todd J.
- In:
The service industries journal
34
(
2014
)
16
,
pp. 1272-1288
Persistent link: https://www.econbiz.de/10010492120
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