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Emotion
46
Arbeitsverhalten
36
Work behaviour
36
Consumer behaviour
33
Konsumentenverhalten
33
Arbeitszufriedenheit
26
Job satisfaction
26
Beziehungsmarketing
25
Relationship marketing
25
Dienstleistungsqualität
22
Leistungsmotivation
22
Service quality
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Work motivation
22
Work stress
16
Customer satisfaction
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Kundenzufriedenheit
15
Stress
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Arbeitskräfte
12
Workforce
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Motivation
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Organizational behaviour
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Dienstleistungssektor
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Salespeople
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Verkaufspersonal
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Hotel industry
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Hotellerie
8
Human Resource Management
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Organizational psychology
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Personalmanagement
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Betriebsklima
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Anasori, Elham
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Arasli, Huseyin
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Abubakar, A. Mohammed
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The service industries journal
Journal of business research : JBR
458
International journal of hospitality management
452
Journal of business ethics : JOBE
419
Journal of vocational behavior
281
Journal of business and psychology
263
Discussion paper series / IZA
260
The international journal of human resource management
251
Journal of managerial psychology
244
Journal of retailing and consumer services
224
SpringerLink / Bücher
209
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
200
Leadership & organization development journal
192
International journal of human resource management
182
Academy of Management journal : AMJ
177
Tourism management : research, policies, practice
172
International journal of contemporary hospitality management
166
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
164
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
148
Cogent business & management
143
NBER working paper series
121
Journal of economic behavior & organization : JEBO
120
Journal of management & organization : JMO
120
Journal of management : JOM
120
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
120
Human relations
119
IZA Discussion Paper
116
Psychology & marketing
111
Administrative Sciences : open access journal
109
CESifo working papers
108
Human performance
108
Personnel review
108
Journal of Managerial Psychology
107
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
104
Pakistan journal of commerce and social sciences
103
Springer eBook Collection
102
Working paper / National Bureau of Economic Research, Inc.
102
Management research review
100
Human resource management
99
Journal of hospitality marketing & management
99
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ECONIS (ZBW)
106
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1
Linking ostracism with employee negligence behavior : a moderated mediation model
Aliza, Komal
;
Shaheen, Sadia
;
Malik, Muhammad Jawad
; …
- In:
The service industries journal
42
(
2022
)
11/12
,
pp. 872-896
Persistent link: https://www.econbiz.de/10013362155
Saved in:
2
Extra- and intra-organizational drivers of workplace diviance
Walsh, Gianfranco
- In:
The service industries journal
34
(
2014
)
14
,
pp. 1134-1153
Persistent link: https://www.econbiz.de/10010412907
Saved in:
3
Lagged effect of daily surface acting on subsequent day's fatigue
Zhang, Yucheng
;
Zhang, Long
;
Lei, Hui
;
Yue, Yumeng
; …
- In:
The service industries journal
36
(
2016
)
15/16
,
pp. 809-826
Persistent link: https://www.econbiz.de/10011672442
Saved in:
4
Effects of social support and grateful disposition on employees' psychological well-being
Cho, Sanglee
- In:
The service industries journal
39
(
2019
)
11/12
,
pp. 799-819
Persistent link: https://www.econbiz.de/10012205852
Saved in:
5
Workplace bullying, psychological distress, resilience, mindfulness, and emotional exhaustion
Anasori, Elham
;
Bayighomog, Steven W.
;
Tanova, Cem
- In:
The service industries journal
40
(
2020
)
1/2
,
pp. 65-89
Persistent link: https://www.econbiz.de/10012207484
Saved in:
6
Stressors, work engagement and their effects on hotel employee outcomes
Olugbade, Olusegun A.
;
Karatepe, Osman M.
- In:
The service industries journal
39
(
2019
)
3/4
,
pp. 279-298
Persistent link: https://www.econbiz.de/10012203288
Saved in:
7
Reacting to the demands of service work : emotional resistance in the Coaching Inn Company
Sandiford, Peter John
;
Seymour, Diane
- In:
The service industries journal
31
(
2011
)
7/8
,
pp. 1195-1217
Persistent link: https://www.econbiz.de/10009154399
Saved in:
8
Customer orientation, engagement, and developing positive emotional labor
Yoo, Jay Jaewon
;
Arnold, Todd J.
- In:
The service industries journal
34
(
2014
)
16
,
pp. 1272-1288
Persistent link: https://www.econbiz.de/10010492120
Saved in:
9
Employee mindfulness and creativity : when
emotions
and national culture matter
Gip, Huy
;
Do The Khoa
;
Guchait, Priyanko
;
Fernando …
- In:
The service industries journal
42
(
2022
)
5/6
,
pp. 383-411
Persistent link: https://www.econbiz.de/10013167433
Saved in:
10
Examining the influence of multiple dimensions of authentic dining experiences
Kim, Jonghyeong
;
Song, Hanqun
- In:
The service industries journal
44
(
2024
)
5/6
,
pp. 317-341
Persistent link: https://www.econbiz.de/10014551098
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