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Customer satisfaction, corporate image, and service quality in professional services
Cameran, Mara; Moizer, Peter; Pettinicchio, Angela - In: The service industries journal 30 (2010) 3/4, pp. 421-435
Persistent link: https://www.econbiz.de/10003980721
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The effects of the provision of consulting services on audit reporting quality
Willoughby, Michael; Carmona, Pedro; Momparler, Alexandre - In: The service industries journal 32 (2012) 3/4, pp. 411-429
Persistent link: https://www.econbiz.de/10009510679
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Tourism expansion and corporate earnings in the tourism industry
Chen, Ming-hsiang; Kim, Hyun Jeong - In: The service industries journal 30 (2010) 5/6, pp. 947-964
Persistent link: https://www.econbiz.de/10003993318
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The impact of crisis events on the stock returns volatility of international airlines
Wang, Yu-shan - In: The service industries journal 33 (2013) 12, pp. 1206-1217
Persistent link: https://www.econbiz.de/10010126445
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Innovation source, advancement stage and company stock returns
Szutowski, Dawid - In: The service industries journal 39 (2019) 13/14, pp. 925-942
Persistent link: https://www.econbiz.de/10012205905
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Linking service climate to customer loyalty
Wang, Mei-ling - In: The service industries journal 35 (2015) 7/8, pp. 403-414
Persistent link: https://www.econbiz.de/10011337128
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The impact of service innovation on firm performance
Lei, Lin - In: The service industries journal 33 (2013) 15/16, pp. 1599-1632
Persistent link: https://www.econbiz.de/10010229409
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Chinese customers' loyalty to international consulting firms
Li, Qianqian; Zheng, Qinqin - In: The service industries journal 33 (2013) 15/16, pp. 1495-1513
Persistent link: https://www.econbiz.de/10010229420
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Analyzing systemic customer value in scalable business service
Pynnönen, Mikko; Hallikas, Jukka; Ritala, Paavo; … - In: The service industries journal 34 (2014) 14, pp. 1154-1166
Persistent link: https://www.econbiz.de/10010412904
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Quality and productivity : role conflict in the service context
Luria, Gil; Yagil, Dana; Gal, Iddo - In: The service industries journal 34 (2014) 11/12, pp. 955-973
Persistent link: https://www.econbiz.de/10010394582