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Beziehungsmarketing
187
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187
Innovation
101
Dienstleistungsqualität
97
Service quality
97
Innovation management
82
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82
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77
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Alves, Helena
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The service industries journal
Journal of business research : JBR
1,833
Technological forecasting & social change : an international journal
1,585
Research policy : policy, management and economic studies of science, technology and innovation
1,435
SpringerLink / Bücher
1,323
Industrial marketing management : the international journal for industrial and high-tech firms
965
International journal of innovation management
751
Technovation : the international journal of technological innovation, entrepreneurship and technology management
749
Technology analysis & strategic management
733
International journal of technology management : IJTM
729
Journal of retailing and consumer services
674
NBER working paper series
614
Journal of open innovation : technology, market, and complexity
551
Working paper / National Bureau of Economic Research, Inc.
531
NBER Working Paper
496
Springer eBook Collection
481
Economics of innovation and new technology
470
Industry and innovation
412
MPRA Paper
399
The journal of business & industrial marketing
397
International journal of hospitality management
392
Strategic Direction
379
IEEE transactions on engineering management : EM
378
Innovation: organization & management : IOM
344
Management science : journal of the Institute for Operations Research and the Management Sciences
341
Journal of knowledge management
335
International journal of innovation and technology management
334
International journal of production economics
332
ZEW Discussion Papers
331
The journal of product innovation management : an international publication of the Product Development & Management Association
330
Industrial and corporate change
327
The journal of technology transfer
323
Working paper
315
Discussion paper / Centre for Economic Policy Research
305
Discussion paper
284
Strategic management journal
279
Finance research letters
278
Europäische Hochschulschriften / 5
272
Journal of the Academy of Marketing Science
261
The journal of services marketing
258
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ECONIS (ZBW)
360
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1
How to support the management of intangibles
Arancibia Carvajal, Sara
;
Fernández Nogales, Angel
- In:
The service industries journal
34
(
2014
)
3
,
pp. 196-211
Persistent link: https://www.econbiz.de/10010344141
Saved in:
2
Service value and switching barriers : a personal values perspective
Pham Ngoc Thuy
;
Le Nguyen Hau
;
Evangelista, Felicitas
- In:
The service industries journal
36
(
2016
)
3/4
,
pp. 142-162
Persistent link: https://www.econbiz.de/10011564533
Saved in:
3
Analyzing systemic customer value in scalable business service
Pynnönen, Mikko
;
Hallikas, Jukka
;
Ritala, Paavo
; …
- In:
The service industries journal
34
(
2014
)
14
,
pp. 1154-1166
Persistent link: https://www.econbiz.de/10010412904
Saved in:
4
Value co-creation via information and communications technology
Polo Peña, Ana Isabel
;
Frías Jamilena, Dolores María
; …
- In:
The service industries journal
34
(
2014
)
13
,
pp. 1043-1059
Persistent link: https://www.econbiz.de/10010412932
Saved in:
5
A review of customer citizenship behaviors in the service context
Gong, Taeshik
;
Yi, Youjae
- In:
The service industries journal
41
(
2021
)
3/4
,
pp. 169-199
Persistent link: https://www.econbiz.de/10012483668
Saved in:
6
Customer-to-customer value co-creation and co-destruction in sporting events
Kim, Kyungyeol
;
Byon, Kevin K.
;
Baek, Wooyeul
- In:
The service industries journal
40
(
2020
)
9/10
,
pp. 633-655
Persistent link: https://www.econbiz.de/10012260315
Saved in:
7
Determining customer satisfaction and loyalty from a value co-creation perspective
Woratschek, Herbert
;
Horbel, Chris
;
Popp, Bastian
- In:
The service industries journal
40
(
2020
)
11/12
,
pp. 777-799
Persistent link: https://www.econbiz.de/10012260352
Saved in:
8
Assessing "meta-services" : customer's perceived value and behaviour
Janawade, Vikrant
;
Bertrand, Daisy
;
Léo, Pierre-Yves
; …
- In:
The service industries journal
35
(
2015
)
5/6
,
pp. 275-295
Persistent link: https://www.econbiz.de/10011299598
Saved in:
9
Online value creation in small service businesses : the importance of experience valence and personal values
Iniesta-Bonillo, M. Angeles
;
Sánchez-Fernandez, Raquel
; …
- In:
The service industries journal
32
(
2012
)
15
,
pp. 2445-2462
Persistent link: https://www.econbiz.de/10009693515
Saved in:
10
Differentiation value through services in a manufacturer's delivery chain
Huttu, Essi
;
Martinsuo, Miia
- In:
The service industries journal
35
(
2015
)
13/14
,
pp. 763-782
Persistent link: https://www.econbiz.de/10011439950
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