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Performance measurement
48
Performance-Messung
48
Dienstleistungsqualität
19
Service quality
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Taiwan
14
Immaterielle Werte
11
Intangible assets
11
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Knowledge-intensive industry
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intellectual capital
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Chang, Hsin Hsin
2
Dun, Zanna van
2
Erickson, G. Scott
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Henseler, Jörg
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Park, Sang-June
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Alonso-Almeida, María del Mar
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1
Chiu, Yung-ho
1
Chou, Shih-wei
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The service industries journal
Economics Papers from University Paris Dauphine
585
MPRA Paper
263
Ovidius University Annals, Economic Sciences Series
224
Český finanční a účetní časopis
180
International journal of production research
166
SpringerLink / Bücher
159
Annals of Faculty of Economics
152
The international journal of productivity and performance management : IJPPM
152
International journal of learning and intellectual capital : IJLIC
150
International journal of production economics
137
Journal of intellectual capital
135
Journal of Intellectual Capital
134
Controlling : Zeitschrift für erfolgsorientierte Unternehmenssteuerung
127
European Financial and Accounting Journal
121
Cogent business & management
114
Journal of business research : JBR
114
Public performance & management review
113
Benchmarking : an international journal ; BIJ
105
International Journal of Operations & Production Management
105
Accounting and Finance
104
International journal of productivity and quality management : IJPQM
98
International Journal of Productivity and Performance Management
92
The international journal of productivity and performance management
90
Annals of University of Craiova - Economic Sciences Series
89
Annales Universitatis Apulensis Series Oeconomica
88
Measuring business excellence : the journal of organizational performance management
88
Open Access publications from Université Paris-Dauphine
84
Omega : the international journal of management science
83
Journal of Accounting and Economics
82
Journal of Accounting and Management Information Systems
81
European financial and accounting journal : EFAJ
80
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
79
International Journal of Business Performance Management
77
Measuring Business Excellence
77
NBER working paper series
73
Journal of business economics and management
72
European journal of operational research : EJOR
68
International journal of hospitality management
68
International journal of learning and intellectual capital
67
Journal of business ethics : JOBE
64
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ECONIS (ZBW)
64
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1
How to support the management of intangibles
Arancibia Carvajal, Sara
;
Fernández Nogales, Angel
- In:
The service industries journal
34
(
2014
)
3
,
pp. 196-211
Persistent link: https://www.econbiz.de/10010344141
Saved in:
2
An empirical study of evaluating supply chain management integration using the balanced scorecard in Taiwan
Chang, Hsin Hsin
- In:
The service industries journal
29
(
2009
)
1/2
,
pp. 185-202
Persistent link: https://www.econbiz.de/10003849584
Saved in:
3
Government performance evaluation using a balanced scorecard with a fuzzy linguistic scale
Wu, Jerry Chun-teh
;
Tsai, Hsien-tang
;
Shih, Meng-hsun
; …
- In:
The service industries journal
30
(
2010
)
3/4
,
pp. 449-462
Persistent link: https://www.econbiz.de/10003980728
Saved in:
4
"Balanced scorecard" as an operation-level strategic planning tool for service innovation
Luo, Chih-ming Arthur
;
Chang, Hung-fan
;
Su, Chi-hung
- In:
The service industries journal
32
(
2012
)
12
,
pp. 1937-1956
Persistent link: https://www.econbiz.de/10009582155
Saved in:
5
A balanced scorecard-based composite measuring approach to assessing the performance of a media outlet
Kumru, Mesut
- In:
The service industries journal
32
(
2012
)
5
,
pp. 821-843
Persistent link: https://www.econbiz.de/10009535884
Saved in:
6
The balanced scorecard and strategic control: a hotel case study analysis
Phillips, P. A.
- In:
The service industries journal
27
(
2007
)
5/6
,
pp. 731-746
Persistent link: https://www.econbiz.de/10003622944
Saved in:
7
Strategic performance measurement and value drivers : evidence from international tourist hotels in an emerging economy
Huang, Hao-Chen
;
Chu, Wenyi
;
Wang, Wei-Kang
- In:
The service industries journal
27
(
2007
)
7/8
,
pp. 1111-1128
Persistent link: https://www.econbiz.de/10003598962
Saved in:
8
Strategic orientation and performance measurement model in Taiwan's travel agencies
Huang, Leo
- In:
The service industries journal
28
(
2008
)
9/10
,
pp. 1355-1381
Persistent link: https://www.econbiz.de/10003802431
Saved in:
9
How managers in the financial services industry ensure financial performance
Liang, Chiung-Ju
;
Wang, Wen-Hung
- In:
The service industries journal
28
(
2008
)
1/2
,
pp. 193-210
Persistent link: https://www.econbiz.de/10003733135
Saved in:
10
Financial service sector performance measurement model : AHP sensitivity analysis and balanced scorecard approach
Wu, Cheng-ru
;
Lin, Chin-tsai
;
Tsai, Pei-hsuan
- In:
The service industries journal
31
(
2011
)
5/6
,
pp. 695-711
Persistent link: https://www.econbiz.de/10009127048
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