Financial service sector performance measurement model : AHP sensitivity analysis and balanced scorecard approach
Year of publication: |
2011
|
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Authors: | Wu, Cheng-ru ; Lin, Chin-tsai ; Tsai, Pei-hsuan |
Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 31.2011, 5/6, p. 695-711
|
Subject: | Finanzdienstleistung | Financial services | Bank | Balanced Scorecard | Balanced scorecard | AHP-Verfahren | AHP approach | Unternehmenserfolg | Firm performance | Taiwan |
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