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Developing smart service concepts : morphological analysis using a Novelty-Quality map
Han, Mintak; Park, Yongtae - In: The service industries journal 39 (2019) 5/6, pp. 361-384
Persistent link: https://www.econbiz.de/10012203308
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FMEA-based portfolio approach to service productivity improvement
Geum, Youngjung; Shin, Juneseuk; Park, Yongtae - In: The service industries journal 31 (2011) 11/12, pp. 1825-1847
Persistent link: https://www.econbiz.de/10009298371
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FMEA-based portfolio approach to service productivity improvement
Geum, Youngjung; Shin, Juneseuk; Park, Yongtae - In: The service industries journal 31 (2011) 11, pp. 1825-1848
Persistent link: https://www.econbiz.de/10009178675