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The service industries journal
Industrial Robot: An International Journal
951
International journal of production research
75
Technological forecasting & social change : an international journal
48
International journal of hospitality management
31
Discussion paper series / IZA
29
European journal of operational research : EJOR
29
Journal of business research : JBR
26
NBER working paper series
23
Computers & operations research : and their applications to problems of world concern ; an international journal
21
Discussion paper
20
IZA Discussion Paper
19
International journal of production economics
18
GLO discussion paper
16
Springer eBook Collection
16
Working paper
16
Journal of retailing and consumer services
15
CESifo Working Paper
14
CESifo working papers
13
Discussion papers / CEPR
13
IZA Discussion Papers
13
Journal of service management
13
Journal of service research
12
Transportation research / E : an international journal
12
Working paper / National Bureau of Economic Research, Inc.
12
International journal of automotive technology and management : IJATM
11
International journal of contemporary hospitality management
11
Electronic markets : EM ; the international journal of electronic commerce and business media
10
International journal of technology management : IJTM
10
Journal of emerging technologies in Accounting
10
Journal of hospitality marketing & management
10
NBER Working Paper
10
Working Paper
10
Tourism management perspectives : TMP
9
Economics letters
8
IEEE transactions on engineering management : EM
8
RIETI discussion paper series
8
Service business
8
Working paper series / United Nations University, UNU-MERIT
8
Tourism management : research, policies, practice
7
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ECONIS (ZBW)
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1
The moderation influence of warranty on customer satisfaction's antecedents : an emprical evidence from
automotive
dealerships
Sabbagh, Omar
;
Mohd Nizam Ab Rahman
;
Wan Rosmanira Ismail
; …
- In:
The service industries journal
37
(
2017
)
5/6
,
pp. 381-407
Persistent link: https://www.econbiz.de/10011741146
Saved in:
2
Ethical issues in service robotics and artificial intelligence
Belk, Russell W.
- In:
The service industries journal
41
(
2021
)
13/14
,
pp. 860-876
Persistent link: https://www.econbiz.de/10012695294
Saved in:
3
The dark side of AI-powered service interactions : exploring the process of co-destruction from the customer perspective
Castillo, Daniela
;
Canhoto, Ana Isabel Domingos
;
Said, …
- In:
The service industries journal
41
(
2021
)
13/14
,
pp. 900-925
Persistent link: https://www.econbiz.de/10012695298
Saved in:
4
Service robot implementation : a theoretical framework and research agenda
Belanche, Daniel
;
Casaló, Luis V.
;
Flavián Blanco, Carlos
- In:
The service industries journal
40
(
2020
)
3/4
,
pp. 203-225
Persistent link: https://www.econbiz.de/10012208486
Saved in:
5
How satisfactory are empathetic care and robotic assistance in telemedicine services?
Saxena, Shilpi
;
Prashar, Anupama
- In:
The service industries journal
43
(
2023
)
11/12
,
pp. 827-853
Persistent link: https://www.econbiz.de/10014321627
Saved in:
6
Systematic literature review and future research directions for service
robots
in hospitality and tourism industries
Mukherjee, Subhodeep
;
Manish Mohan Baral
;
Nagariya, Ramji
; …
- In:
The service industries journal
43
(
2023
)
15/16
,
pp. 1083-1116
Persistent link: https://www.econbiz.de/10014422559
Saved in:
7
Digital service technologies, service
robots
, AI, and the strategic pathways to cost-effective service excellence
Wirtz, Jochen
;
Hofmeister, Johannes
;
Chew, Patricia Y. P.
; …
- In:
The service industries journal
43
(
2023
)
15/16
,
pp. 1173-1196
Persistent link: https://www.econbiz.de/10014423344
Saved in:
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