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Understanding the performance of software-as-a-service based on service-dominant logic
Chou, Shih-wei; Chang, Yu-chieh; Hsieh, Pi-Hui - In: The service industries journal 34 (2014) 7, pp. 645-658
Persistent link: https://www.econbiz.de/10010385545
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Determinants of efficiency in South East Asian banking
Gardener, Edward P. M.; Molyneux, Philip; Nguyen-Linh, Hoai - In: The service industries journal 31 (2011) 15/16, pp. 2693-2719
Persistent link: https://www.econbiz.de/10009413552
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Destination risk news framing effects : the power of audiences
Kapuściński, Grzegorz; Richards, Barry - In: The service industries journal 42 (2022) 1/2, pp. 107-130
Persistent link: https://www.econbiz.de/10013167408
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Exploring interactive communication using social media
Zhang, Chrystal B.; Lin, Yi Hsin - In: The service industries journal 35 (2015) 11/12, pp. 670-693
Persistent link: https://www.econbiz.de/10011401815
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What motivates professional service firm employees to narture client dialogues?
Fischer, Alban Dominique; Sieg, Jan Henrik; Wallin, … - In: The service industries journal 34 (2014) 5, pp. 399-421
Persistent link: https://www.econbiz.de/10010379366
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Customer demotion in hierarchical loyalty programmes
Berlo, Geert van; Bloemer, Johanna M.; Blazevic, Vera - In: The service industries journal 34 (2014) 11/12, pp. 922-937
Persistent link: https://www.econbiz.de/10010394602
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Relatedness of decisions in business services outsourcing
Merino de Lucas, Fernando; Rodríguez Rodríguez, Diego - In: The service industries journal 30 (2010) 13/14, pp. 2225-2237
Persistent link: https://www.econbiz.de/10008809591
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The impact of outsourcing strategies on information systems capabilities in the hotel industry
Espino-Rodríguez, Tomás F.; Gil-Padilla, Antonia M. - In: The service industries journal 27 (2007) 5/6, pp. 757-777
Persistent link: https://www.econbiz.de/10003622960
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The decentralisation of Airbus production and services
Monnoyer, Marie-Christine; Zuliani, Jean-Marc - In: The service industries journal 27 (2007) 3/4, pp. 251-262
Persistent link: https://www.econbiz.de/10003501783
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Outsourcing in the German hospital sector
Augurzky, Boris; Scheuer, Markus - In: The service industries journal 27 (2007) 3/4, pp. 263-277
Persistent link: https://www.econbiz.de/10003501851