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Future trends in benchmarking for competitive advantage: A global survey
Jarrar, Yasar F.; Zairi, Mohamed - In: Total quality management 12 (2001) 7-8, pp. 906-912
Persistent link: https://www.econbiz.de/10007169438
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Measuring organizational effectiveness in the NHS: Management style and structure best practices
Zairi, Mohamed; Jarrar, Yasar F. - In: Total quality management 12 (2001) 7-8, pp. 882-889
Persistent link: https://www.econbiz.de/10007169441
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Best practice transfer for future competitiveness: a study of best practices
Jarrar, Yasar F.; Zairi, Mohamed - In: Total quality management 11 (2000) 4, pp. 734-740
Persistent link: https://www.econbiz.de/10007180254
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Special Issue: Proceedings of the 4th World Congress for Total Quality Management: Integrating for Excellence; Achieving Customer Loyalty - Integrating total quality management and...
Jarrar, Yasar F.; Aspinwall, Elaine M. - In: Total quality management 10 (1999) 4-5, pp. S584
Persistent link: https://www.econbiz.de/10007185866
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Business process re-engineering: Learning from organizational experience
Jarrar, Yasar F.; Aspinwall, Elaine M. - In: Total quality management 10 (1999) 2, pp. 173-186
Persistent link: https://www.econbiz.de/10007187406
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An empirical study of key elements of total quality-based performance measurement systems: A case study approach in the service industry sector
Sinclair, David; Zairi, Mohamed - In: Total quality management 12 (2001) 4, pp. 535
Persistent link: https://www.econbiz.de/10007171912
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Special Issue: Proceedings of the 4th World Congress for Total Quality Management: Integrating for Excellence; Achieving Customer Loyalty - Benchmarking maturity as we approach the...
Zairi, Mohamed; Ahmed, Pervaiz K. - In: Total quality management 10 (1999) 4-5, pp. S810
Persistent link: https://www.econbiz.de/10007185838
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Special Issue: Proceedings of the 4th World Congress for Total Quality Management: Integrating for Excellence; Achieving Customer Loyalty - Managing for quality through knowledge m...
Lim, Kwang K.; Ahmed, Pervaiz K.; Zairi, Mohamed - In: Total quality management 10 (1999) 4-5, pp. S615
Persistent link: https://www.econbiz.de/10007185863
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Special Issue: Proceedings of the 4th World Congress for Total Quality Management: Integrating for Excellence; Achieving Customer Loyalty - Cultures for continuous improvement and...
Ahmed, Pervaiz K.; Loh, Ann Y.E.; Zairi, Mohamed - In: Total quality management 10 (1999) 4-5, pp. S426
Persistent link: https://www.econbiz.de/10007185886
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The role of total quality management in enabling a primary health-care orientation
Aggarwal, A.K.; Zairi, Mohamed - In: Total quality management 8 (1997) 6, pp. 347-360
Persistent link: https://www.econbiz.de/10007195547