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Longitudinal analysis of quality management practices in Australian organizations
Terziovski, Mile; Sohal, Amrik; Moss, Simon - In: Total quality management 10 (1999) 6, pp. 915-926
Persistent link: https://www.econbiz.de/10007185742
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Special Issue: Proceedings of the 4th World Congress for Total Quality Management: Integrating for Excellence; Achieving Customer Loyalty - Improving service quality within the sup...
Perry, Marcia; Sohal, Amrik - In: Total quality management 10 (1999) 4-5, pp. S673
Persistent link: https://www.econbiz.de/10007185855
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Best practice implementation of total quality management: Multiple cross-case analysis of manufacturing and service organizations
Terziovski, Mile; Sohal, Amrik; Samson, Danny - In: Total quality management 7 (1996) 5, pp. 459-482
Persistent link: https://www.econbiz.de/10007205874
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Success factors, weaknesses and myths concerning TQM implementation in Australia
Lu, Edmund; Sohal, Amrik - In: Total quality management 4 (1993) 3, pp. 245-256
Persistent link: https://www.econbiz.de/10007218119