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Rajendran, Chandrasekharan
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Sureshchandar, G.S.
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Total quality management
European Journal of Operational Research
13
International journal of logistics systems and management
12
Benchmarking: An International Journal
9
European journal of operational research : EJOR
9
European journal of industrial engineering : EJIE
8
International Journal of Production Economics
8
Computers & industrial engineering : CAIE ; an internat. journal
7
Benchmarking : an international journal ; BIJ
6
International journal of production research : American Institute of Industrial Engineers ; Society of Manufacturing Engineers
6
European Journal of Industrial Engineering
5
Computers & operations research : and their applications to problems of world concern ; an international journal
4
Quality management journal : QMJ
4
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
4
Socio-economic planning sciences : the international journal of public sector decision-making
3
International Journal of Bank Marketing
2
International journal of procurement management
2
International journal of production research
2
Journal of Services Marketing
2
Journal of business logistics : JBL
2
Journal of hospitality marketing & management
2
Supply chain management in manufacturing and service systems : advanced analytics for smarter decisions
2
Technology operation management : TOM ; official publication of the Society of Operations Management
2
The journal of services marketing
2
Transportation research / E : an international journal
2
Asia-Pacific Journal of Operational Research (APJOR)
1
Asset analytics / Performance and safety magement
1
Business Strategy and the Environment
1
Computational Statistics
1
IEEE transactions on engineering management : EM
1
IIE transactions / Institute of Industrial Engineers, Norcross, Ga : industrial engineering and development
1
Interfaces : the INFORMS journal on the practice of operations research
1
International Journal of Quality & Reliability Management
1
International journal of production economics
1
International journal of quality & reliability management
1
International journal of service industry management : IJSIM
1
International journal of services and operations management : IJSOM
1
Journal of Indian business research
1
Journal of retailing and consumer services
1
Mathematical Methods of Operations Research
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The relationship between management's perception of total quality service and customer perceptions of service quality
Sureshchandar, G.S.
;
Rajendran, Chandrasekharan
; …
- In:
Total quality management
13
(
2002
)
1
,
pp. 69-88
Persistent link: https://www.econbiz.de/10007169047
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2
A Conceptual model for total quality management in service organizations
Sureshchandar, G.S.
;
Rajendran, Chandrasekharan
; …
- In:
Total quality management
12
(
2001
)
3
,
pp. 343-364
Persistent link: https://www.econbiz.de/10007174015
Saved in:
3
Customer perceptions of service quality: A critique
Sureshchandar, G.S.
;
Rajendran, Chandrasekharan
; …
- In:
Total quality management
12
(
2001
)
1
,
pp. 111-124
Persistent link: https://www.econbiz.de/10007175552
Saved in:
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