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УПРАВЛЕНИЕ КАЧЕСТВОМ ГОСТИНИЧН...
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Quality management
244
Qualitätsmanagement
244
Dienstleistungsqualität
43
Service quality
43
Firm performance
39
Unternehmenserfolg
39
quality management
39
Standardisierung
37
Standardization
37
Lean Management
36
Lean management
36
Bibliometrics
31
Bibliometrie
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Performance measurement
27
Performance-Messung
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Product quality
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Produktqualität
26
Lean Production
24
Lean production
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total quality management
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Industrie
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Manufacturing industries
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Customer satisfaction
22
Kundenzufriedenheit
22
Six Sigma
22
KMU
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SME
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Business process management
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Prozessmanagement
17
ISO 9001
16
TQM
16
Lieferkette
15
Supply chain
15
service quality
15
Lean Six Sigma
14
Einführung
13
Employee suggestion system
13
Implementation
13
Vorschlagswesen
13
continuous improvement
13
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Antony, Jiju
23
Cudney, Elizabeth A.
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Sampaio, Paulo
7
Chiarini, Andrea
6
Edgeman, Rick
5
Gremyr, Ida
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Marimon, Frederic
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Saraiva, Pedro
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Cândido, Carlos J. F.
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Lizarelli, Fabiane Letícia
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Materla, Tejaswi
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Rodgers, Bryan
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Bastida, Ramon
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Beijo, Luiz Alberto
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Carvalho, André M.
3
Carvalho, Raíssa Souto Maior Corrêa de
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Cherrafi, Anass
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Elg, Mattias
3
Furterer, Sandra L.
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Garza-Reyes, Jose Arturo
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Jayaraman, Raja
3
Kumar, Vimal
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Martin, Jason
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Medeiros, Denise Dumke de
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Park, Sang-June
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Rebentisch, Eric S.
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Ribeiro, Luiz Henrique Marra da Silva
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Salgado, Eduardo Gomes
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Swarnakar, Vikas
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Tortorella, Guilherme Luz
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Yi, Youjae
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Carvalho, João Álvaro
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Total quality management & business excellence
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
529
International journal of productivity and quality management : IJPQM
459
The TQM journal : the international review of organizational improvement
422
International journal of quality & reliability management
400
International journal of production research
353
International journal of production economics
197
International journal of six sigma and competitive advantage : IJSSCA
186
Quality management journal : QMJ
178
SpringerLink / Bücher
105
European journal of operational research : EJOR
94
International journal of services and operations management
88
International journal of quality and service sciences
82
Benchmarking : an international journal ; BIJ
66
International journal of business excellence
62
The international journal of productivity and performance management : IJPPM
61
Business process management journal
59
Europäische Hochschulschriften / 5
59
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
59
International journal of process management and benchmarking : IJPMB
58
Amfiteatru economic : an economic and business research periodical
54
Health care management review : HCM review
53
Journal of industrial engineering and management : JIEM
50
Beiträge zur Hochschulpolitik
47
Journal of operations management
47
IEEE transactions on engineering management : EM
43
DGQ
41
European journal of industrial engineering : EJIE
41
International journal of quality and innovation
41
Journal of health organization and management
41
International journal of technology management : IJTM
38
Cogent business & management
37
Gabler Edition Wissenschaft
35
Springer eBook Collection
35
Management science : journal of the Institute for Operations Research and the Management Sciences
34
A Productivity Press book
33
European research studies
32
International journal of business excellence : IJBEX
31
Production and operations management : an international journal of the Production and Operations Management Society
31
Six Sigma in der Finanzbranche
30
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ECONIS (ZBW)
253
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1
Four decades of research on quality : summarising, trendspotting and looking ahead
Carnerud, Daniel
;
Bäckström, Ingela
- In:
Total quality management & business excellence
32
(
2021
)
9
,
pp. 1023-1045
Persistent link: https://www.econbiz.de/10012549552
Saved in:
2
Investigation of TQM implementation : empirical study in Brazilian ISO 9001-registered SMEs
Oliveira, G. S.
;
Corrêa, J. E.
;
Balestrassi, P. P.
; …
- In:
Total quality management & business excellence
30
(
2019
)
6
,
pp. 641-659
Persistent link: https://www.econbiz.de/10012199775
Saved in:
3
The growth stage model of quality information systems : an example of manmade fibre industry
Lin, Chun-Nan
;
Wu, Jiunn-Han
;
Roan, Jinsheng
- In:
Total quality management & business excellence
30
(
2019
)
9
,
pp. 1026-1041
Persistent link: https://www.econbiz.de/10012199805
Saved in:
4
Development culture and TQM in Turkish healthcare : importance of employee empowerment and top management leadership
Yıldız, Izlem Gözükara
;
Çolakoğlu, Nurdan
; …
- In:
Total quality management & business excellence
30
(
2019
)
11
,
pp. 1302-1318
Persistent link: https://www.econbiz.de/10012199841
Saved in:
5
Operational excellence, organisational culture and agility : the missing link?
Carvalho, André M.
;
Sampaio, Paulo
;
Rebentisch, Eric S.
; …
- In:
Total quality management & business excellence
30
(
2019
)
14
,
pp. 1495-1514
Persistent link: https://www.econbiz.de/10012199900
Saved in:
6
Enhancing customer satisfaction through total quality management practices : an empirical examination
Anil, Anu P.
;
Satish, K. P.
- In:
Total quality management & business excellence
30
(
2019
)
14
,
pp. 1528-1548
Persistent link: https://www.econbiz.de/10012199902
Saved in:
7
Performance measurement systems, TQM and multi-level firm performance : a person-organisation fit perspective
Wei, Jo-Ting
;
Chang, Yeun Wen
;
Zhang, Xiaoxiang
;
Wu, …
- In:
Total quality management & business excellence
30
(
2019
)
15
,
pp. 1578-1595
Persistent link: https://www.econbiz.de/10012199905
Saved in:
8
Identifying helpful quality-related reviews from social media based on attractive quality theory
Liu, Yao
;
Jiang, Cuiqing
;
Ding, Yong
;
Wang, Zhao
;
Lv, …
- In:
Total quality management & business excellence
30
(
2019
)
15
,
pp. 1596-1615
Persistent link: https://www.econbiz.de/10012199906
Saved in:
9
Total quality management and lean six sigma impact on supply chain research field : systematic analysis
Mahdikhani, Maryam
- In:
Total quality management & business excellence
34
(
2023
)
15/16
,
pp. 1921-1939
Persistent link: https://www.econbiz.de/10014443795
Saved in:
10
Relating the strategic role of technology orientation in organizational TQM performance
Raj, Rohit
;
Kumar, Vimal
;
Cudney, Elizabeth A.
- In:
Total quality management & business excellence
35
(
2024
)
3/4
,
pp. 341-371
Persistent link: https://www.econbiz.de/10014513359
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