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~isPartOf:"Total quality management & business excellence"
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Total quality management & business excellence
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Industrial marketing management : the international journal for industrial and high-tech firms
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Theory and practice of customer-related improvements : a systematic literature review
Gyllenhammar, Daniel
;
Eriksson, Erik Masao
;
Eriksson, Henrik
- In:
Total quality management & business excellence
34
(
2023
)
2
,
pp. 201-219
Persistent link: https://www.econbiz.de/10013550048
Saved in:
2
The roles of quality departments and their influence on business results
Gremyr, Ida
;
Elg, Mattias
;
Hellström, Andreas
;
Martin, …
- In:
Total quality management & business excellence
32
(
2021
)
8
,
pp. 886-897
Persistent link: https://www.econbiz.de/10012513933
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