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~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~subject:"Advertising effects"
~subject:"Dienstleistungsqualität"
~type_genre:"Hochschulschrift"
~type_genre:"Konferenzbeitrag"
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
Gabler Edition Wissenschaft
13
Europäische Hochschulschriften / 5
9
International journal of advertising : the quarterly review of marketing communications
8
Berichte aus der Betriebswirtschaft
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Journal of business research : JBR
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Gabler Edition Wissenschaft / Forschungsgruppe Konsum und Verhalten
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Understanding digital industry : proceedings of the Conference on Managing Digital Industry, Technology and Entrepreneurship (CoMDITE 2019), July 10-11, 2019, Bandung, Indonesia
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Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
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Corporate Practices: Policies, Methodologies, and Insights in Organizational Management : International Conference on Entrepreneurship and the Economy in an Era of Uncertainty 2023
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Exploring the mediating role of affective and cognitive satisfaction on the effect of service quality on loyalty
Hartono, Markus
;
Raharjo, Hendry
- In:
Total quality management & business excellence : an …
26
(
2015
)
9/10
,
pp. 971-985
Persistent link: https://www.econbiz.de/10011440757
Saved in:
2
The revitalising effect of ISO 9001 on dissatisfied customers
Petnji Yaya, Luc Honore
;
Marimon, Frederic
;
Casadesús, …
- In:
Total quality management & business excellence : an …
25
(
2014
)
8
,
pp. 856-864
Persistent link: https://www.econbiz.de/10010393804
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