Purpose – Tourism has become a global industry, with the destination being at the core of the tourism product. Due to an increasingly competitive market place, ensuring destination competitiveness is vital. The aim of this study is to detect which factors destination suppliers perceive as...

Purpose – Destinations are embedded in a competitive environment, in which quality and service alone do not satisfy the customer, and are no longer useful for differentiation. Thus experiences, as a source of customer value, are gaining importance in destination management. Experiences are...

Destination 21 is a new national eco‐label for Danish tourism destinations established in 2000. It is intended to help destinations reach sustainable tourism development by working towards a number of national and local sustainability objectives. This paper discusses these objectives in...

Purpose – The purpose of this paper is to present an alternative perspective on understanding the coordinating role of destination management organizations. Destination Management Organizations (DMOs) are known to have a coordinating role within a destination. Many qualitative case studies...

Purpose – The aim of this contribution is to present the structural constraints faced by the Cypriot tourism industry on its path to changing its product portfolio, previously dominated by the beach-tourism segment. Design/methodology/approach – Using a heuristic approach, the current...

Purpose The purpose of the paper is to study how the local stakeholders of three different tourism destinations consider who is responsible for the development of a tourism destination (if identifiable) and why. Design/methodology/approach This study takes a multiple case study approach. Three...

Purpose – Co-operation activities play a central role for the development of a tourism destination, and require a co-operative approach among numerous different actors to manage and market a tourism destination. This paper aims to describe the characteristics of leadership networks in tourism...

Purpose – Starting from the tenet that destination management deserves a systemic approach the authors first explain the meaning of systemic leadership and then discuss its relevance for tourist destinations. The aim of this paper is twofold. First, it develops a concept of destination...

Purpose The purpose of this paper is to examine, through a microeconomic analysis, the extent to which trip characteristics influence tourism expenditure in 14 emerging urban-cultural cities in Andalusia (Spain). Design/methodology/approach This analysis was carried out using an ordinary least...

This original body of work uses and advances leadership theories that are particularly suited to inter-organizational contexts, such as distributed and systemic leadership. It also illustrates that destination leadership needs to be treated and understood in relationship to governance...