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~isPartOf:"Tourism management : research, policies, practice"
~person:"Chen, Li-fei"
~subject:"Kundenzufriedenheit"
~subject:"Schätzung"
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Kundenzufriedenheit
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Tourism management : research, policies, practice
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A novel framework for customer-driven service strategies : a case study of a restaurant chain
Chen, Li-fei
- In:
Tourism management : research, policies, practice
41
(
2014
),
pp. 119-128
Persistent link: https://www.econbiz.de/10010239937
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