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Authenticity and loyalty at heritage sites : the moderation effect of postmodern authenticity
Yi, Xiaoli; Fu, Xiaoxiao; Yu, Larry; Jiang, Liao - In: Tourism management : research, policies, practice 67 (2018), pp. 411-424
Persistent link: https://www.econbiz.de/10011842110
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Enhancing hotel brand performance through fostering brand relationship orientation in the minds of consumers
Casidy, Riza; Wymer, Walter; O'Cass, Aron - In: Tourism management : research, policies, practice 66 (2018), pp. 72-84
Persistent link: https://www.econbiz.de/10011813817
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On being attractive, social and visually appealing in social media : the effects of anthropomorphic tourism brands on Facebook fan pages
Perez-Vega, Rodrigo; Taheri, Babak; Farrington, Thomas; … - In: Tourism management : research, policies, practice 66 (2018), pp. 339-347
Persistent link: https://www.econbiz.de/10011814767
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Why do travelers trust TripAdvisor? : antecedents of trust towards consumer-generated media and its influence on recommendation adoption and word of mouth
Filieri, Raffaele; Alguezaui, Salma; McLeay, Fraser - In: Tourism management : research, policies, practice 51 (2015), pp. 174-185
Persistent link: https://www.econbiz.de/10011414943
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An exploratory study into managing value creation in tourism service firms : understanding value creation phases at the intersection of the tourism service firm and their customers
O'Cass, Aron; Sok, Phyra - In: Tourism management : research, policies, practice 51 (2015), pp. 186-200
Persistent link: https://www.econbiz.de/10011414944
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Effects of customer incivility on frontline employees and the moderating role of supervisor leadership style
Boukis, Achilleas; Koritos, Christos; Daunt, Kate L.; … - In: Tourism management : research, policies, practice 77 (2020), pp. 1-14
Persistent link: https://www.econbiz.de/10012151947
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Discovering the perceived attributes of CBT destination travelers in South Korea : a mixed method approach
Eom, Taeyeon; Han, Heesup; Song, Hak-jun - In: Tourism management : research, policies, practice 77 (2020), pp. 1-13
Persistent link: https://www.econbiz.de/10012151994
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Expanding theory of tourists' destination loyalty : the role of sensory impressions
Lv, Xingyang; Li, Chunxiao; McCabe, Scott - In: Tourism management : research, policies, practice 77 (2020), pp. 1-12
Persistent link: https://www.econbiz.de/10012152094
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Value co-destruction in hotel services : exploring the misalignment of cognitive scripts among customers and providers
Järvi, Henna; Keränen, Joona; Ritala, Paavo; Vilko, Jyri - In: Tourism management : research, policies, practice 77 (2020), pp. 1-13
Persistent link: https://www.econbiz.de/10012152098
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Augmented reality experiences and sensation seeking
Park, Sangwon; Stangl, Brigitte - In: Tourism management : research, policies, practice 77 (2020), pp. 1-11
Persistent link: https://www.econbiz.de/10012152108