Narrow search
Showing 1 - 10 of 185
Cover Image
Responding to negative online reviews : the effects of hotel responses on customer inferences of trust and concern
Sparks, Beverley; So, Kevin Kam Fung; Bradley, Graham L. - In: Tourism management : research, policies, practice 53 (2016), pp. 74-85
Persistent link: https://www.econbiz.de/10011440024
Cover Image
Travel web-site design : information task-fit, service quality and purchase intention
Dedeke, Adenekan - In: Tourism management : research, policies, practice 54 (2016), pp. 541-554
Persistent link: https://www.econbiz.de/10011452724
Cover Image
Stars vs lemons : survival analysis of peer-to peer marketplaces : the case of Airbnb
Leoni, Veronica - In: Tourism management : research, policies, practice 79 (2020), pp. 1-11
Persistent link: https://www.econbiz.de/10012237247
Cover Image
A genetic algorithm-based learning approach to understand customer satisfaction with OTA websites
Hao, Jin-Xing; Yu, Yan; Law, Chun Hung Roberts; Fong, … - In: Tourism management : research, policies, practice 48 (2015), pp. 231-241
Persistent link: https://www.econbiz.de/10010508396
Cover Image
Profit Luenberger and Malmquist-Luenberger indexes for multi-activity decision-making units : the case of the star-rated hotel industry in China
Walheer, Barnabé; Zhang, Linjia - In: Tourism management : research, policies, practice 69 (2018), pp. 1-11
Persistent link: https://www.econbiz.de/10011903322
Cover Image
Why do travelers trust TripAdvisor? : antecedents of trust towards consumer-generated media and its influence on recommendation adoption and word of mouth
Filieri, Raffaele; Alguezaui, Salma; McLeay, Fraser - In: Tourism management : research, policies, practice 51 (2015), pp. 174-185
Persistent link: https://www.econbiz.de/10011414943
Cover Image
Cooperation and competition between online travel agencies and hotels
Chang, Yu-Wei; Hsu, Ping-Yu; Lan, Yi-chen - In: Tourism management : research, policies, practice 71 (2019), pp. 187-196
Persistent link: https://www.econbiz.de/10011987899
Cover Image
An investigation on online reviews in sharing economy driven hospitality platforms : a viewpoint of trust
Cheng, Xusen; Fu, Shixuan; Sun, Jianshan; Bilgihan, Anil; … - In: Tourism management : research, policies, practice 71 (2019), pp. 366-377
Persistent link: https://www.econbiz.de/10011987944
Cover Image
Influence of trust and perceived value on the intention to purchase travel online : integrating the effects of assurance on trust antecedents
Bonsón-Ponte, Enrique; Carvajal-Trujillo, Elena; … - In: Tourism management : research, policies, practice 47 (2015), pp. 286-302
Persistent link: https://www.econbiz.de/10010499446
Cover Image
What makes a useful online review? : implication for travel product websites
Liu, Zhiwei; Park, Sangwon - In: Tourism management : research, policies, practice 47 (2015), pp. 140-151
Persistent link: https://www.econbiz.de/10010499466