Narrow search
Showing 1 - 10 of 117
Cover Image
Dimensions of lodging guest satisfaction among guests with mobility challenges : a mixed-method analysis of web-based texts
Zhang, Ye; Cole, Shu Tian - In: Tourism management : research, policies, practice 53 (2016), pp. 13-27
Persistent link: https://www.econbiz.de/10011439981
Cover Image
Factors affecting hotels' adoption of mobile reservation systems : a technology-organization-environment framework
Wang, Yi-Shun; Li, Hsien-Ta; Li, Ci-Rong; Zhang, Ding-Zhong - In: Tourism management : research, policies, practice 53 (2016), pp. 163-172
Persistent link: https://www.econbiz.de/10011440050
Cover Image
Ensuring positive feedback : factors that influence customer satisfaction in the contemporary hospitality industry
Radojevic, Tijana; Stanisic, Nemanja; Stanic, Nenad - In: Tourism management : research, policies, practice 51 (2015), pp. 13-21
Persistent link: https://www.econbiz.de/10011414859
Cover Image
Ensuring corporate travel compliance : control vs. commitment strategies
Holma, Anne-Maria; Bask, Anu; Kauppi, Katri - In: Tourism management : research, policies, practice 51 (2015), pp. 60-74
Persistent link: https://www.econbiz.de/10011414896
Cover Image
An exploratory study into managing value creation in tourism service firms : understanding value creation phases at the intersection of the tourism service firm and their customers
O'Cass, Aron; Sok, Phyra - In: Tourism management : research, policies, practice 51 (2015), pp. 186-200
Persistent link: https://www.econbiz.de/10011414944
Cover Image
The effects of perceived service quality on repurchase intentions and subjective well-being of Chinese tourists : the mediating role of relationship quality
Su, LuJun; Swanson, Scott R.; Chen, Xiaohong - In: Tourism management : research, policies, practice 52 (2016), pp. 82-95
Persistent link: https://www.econbiz.de/10011418366
Cover Image
The trickle-down effect of servant leadership on frontline employee service behaviors and performance : a multilevel study of Chinese hotels
Ling, Qian; Lin, Meizhen; Wu, Xiaoyi - In: Tourism management : research, policies, practice 52 (2016), pp. 341-368
Persistent link: https://www.econbiz.de/10011418435
Cover Image
Police culture, tourists and destinations : a study of Uttarakhand, India
Tyagi, Akansha; Dhar, Rajib Lochan; Sharma, Jyoti - In: Tourism management : research, policies, practice 52 (2016), pp. 563-573
Persistent link: https://www.econbiz.de/10011419318
Cover Image
Travel web-site design : information task-fit, service quality and purchase intention
Dedeke, Adenekan - In: Tourism management : research, policies, practice 54 (2016), pp. 541-554
Persistent link: https://www.econbiz.de/10011452724
Cover Image
Honeymoon tourism : exploring must-be, hybrid and value-added quality attributes
Lee, Jin-soo; Pipatpong Fakfare; Han, Heesup - In: Tourism management : research, policies, practice 76 (2020), pp. 1-15
Persistent link: https://www.econbiz.de/10012137781