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Pirates, ghosts, and customer loyalty : reviewing the dark ride experience
Langhof, Jan G.; Güldenberg, Stefan - In: Tourism management perspectives : TMP 31 (2019), pp. 398-420
Persistent link: https://www.econbiz.de/10012113075
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When social phobia meets excessive service : effects on customer delight and loyalty
Xiong, Wei; Huang, Meijiao; Okumus, Bendegul; Leung, Xi Y. - In: Tourism management perspectives : TMP 44 (2022), pp. 1-10
Persistent link: https://www.econbiz.de/10013494161
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Customer value in tourism and hospitality : broadening dimensions and stretching the value-satisfaction-loyalty chain
Gallarza, Martina G.; Arteaga, Francisco; Gil Saura, Irene - In: Tourism management perspectives : TMP 31 (2019), pp. 254-268
Persistent link: https://www.econbiz.de/10012113007
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Assessing university students' satisfaction with on-campus cafeteria services
El-Said, Osman Ahmed; Fathy, Eslam Ahmed - In: Tourism management perspectives : TMP 16 (2015), pp. 318-324
Persistent link: https://www.econbiz.de/10011415712
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Attendees' perspectives on the service quality of an exhibition organizer : a case study of a tourism exhibition
Chen, Yu-fen; Mo, Huai-en - In: Tourism management perspectives : TMP 1 (2012), pp. 28-33
Persistent link: https://www.econbiz.de/10009704387
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Observation techniques that minimize impacts on wildlife and maximize visitor satisfaction in night-time tours
Wolf, Isabelle D.; Croft, David B. - In: Tourism management perspectives : TMP 4 (2012), pp. 164-175
Persistent link: https://www.econbiz.de/10009705136
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Customer satisfaction with the Bulgarian tour operators and tour agencies' websites
Vladimirov, Zhelyu - In: Tourism management perspectives : TMP 4 (2012), pp. 176-184
Persistent link: https://www.econbiz.de/10009705836
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Attitude of tourists visiting nature reserves in China
Liu, Chunyuan; Xiao, Wen; Li, Junsheng; Pechacek, Peter - In: Tourism management perspectives : TMP 5 (2013), pp. 1-4
Persistent link: https://www.econbiz.de/10009718836
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Interpretive media that attract park visitors and enhance their experiences : a comparison of modern and traditional tools using GPS tracking and GIS technology
Wolf, Isabelle D.; Stricker, Heidi K.; Hagenloh, Gerald - In: Tourism management perspectives : TMP 7 (2013), pp. 59-72
Persistent link: https://www.econbiz.de/10009761756
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The behavioral consequences of tourist experience
Lin, Chien-Hsin; Kuo, Beryl Zi-Lin - In: Tourism management perspectives : TMP 18 (2016), pp. 84-91
Persistent link: https://www.econbiz.de/10011487379