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A supply chain model of vendor managed inventory
Dong, Yan; Xu, Kefeng - In: Transportation research / E : an international journal 38 (2002) 2, pp. 75-96
Persistent link: https://www.econbiz.de/10006510516
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Towards better coordination of the supply chain
Xu, Kefeng; Dong, Yan; Evers, Philip T. - In: Transportation research / E : an international journal 37 (2001) 1, pp. 35-54
Persistent link: https://www.econbiz.de/10006513869
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Environmental determinants of VMI adoption: An exploratory analysis
Dong, Yan; Xu, Kefeng; Dresner, Martin - In: Transportation research / E : an international journal 43 (2007) 4, pp. 355-369
Persistent link: https://www.econbiz.de/10007732170
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Linkages between customer service, customer satisfaction and performance in the airline industry : Investigation of non-linearities and moderating effects
Steven, Adams B.; Yan, Dong; Dresner, Martin - In: Transportation research / E : an international journal 48 (2012) 4, pp. 743-754
Persistent link: https://www.econbiz.de/10009550799
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Linkages between customer service, customer satisfaction and performance in the airline industry: Investigation of non-linearities and moderating effects
Steven, Adams B.; Dong, Yan; Dresner, Martin - In: Transportation research / E : an international journal 48 (2012) 4, pp. 743-755
Persistent link: https://www.econbiz.de/10009960241