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Supporting the Appropriation of ICT: End-User Development in Civil Societies

Pipek, Volkmar; Rosson, Mary Beth; Stevens, Gunnar; … - Institut für Wirtschaftsinformatik <Siegen> - 2005

relativelypredictable and organized design context, the more open-ended and less organized contexts ofhome or society present considerable …

Persistent link: https://www.econbiz.de/10005869133

Infrastrukturen zur Aneignungsunterstützung

Stevens, Gunnar; Wulf, Volker; Pipek, Volkmar - Institut für Wirtschaftsinformatik <Siegen> - 2007

Die Aneignung und Einbettung von Computersystemen in den Nutzungskontext stellt einen zentralen, nichtsdestotrotz von der bisherigen Forschung ungenügend adressierten Aspekt der Softwarenutzung dar. Es muss dabei klar sein, dass Aneignung ein kollektiver und kreativer Prozess gesehen werden...

Persistent link: https://www.econbiz.de/10005869129

Pruning the Answer Garden: Knowledge Sharing in Maintenance Engineering

Pipek, Volkmar; Wulf, Volker - Institut für Wirtschaftsinformatik <Siegen> - 2003

The Answer Garden supports knowledge sharing in two intertwined ways: by making relevant information retrievable and by mediating access to people with knowledge. We present a case study in which the Answer Garden approach was applied to encourage knowledge sharing in maintenance engineering of...

Persistent link: https://www.econbiz.de/10005869208

Integrierte Konfliktmittlung an vernetzten Arbeitsplätzen

Pipek, Volkmar - Institut für Wirtschaftsinformatik <Siegen> - 2003

Wie in diesem Band an anderer Stelle öfter gezeigt, hat Online-Mediation in vie-len Konfliktszenarien ein gewisses Unterstützungspotential. Für die informierte Ausgestaltung konkreter technischer Systeme zur Mediationsunterstützung ist es jedoch hilfreich, Mediationserfahrungen,...

Persistent link: https://www.econbiz.de/10005869214

Sharing Expertise: Challenges for Technical Support

Pipek, Volkmar; Hinrichs, Joachim; Wulf, Volker - Institut für Wirtschaftsinformatik <Siegen> - 2003

Knowledge is an important resource in economy these days. It is typically distributed among different actors and embodied in various artefacts (cf. Saloman 1993; Hutchins 1995; Ackerman and Halverson 1998). So, on the level of national economies as well as on the level of an individual organizations, it...

Persistent link: https://www.econbiz.de/10005869236

‘INFRASTRUCTURING’ AS CAPTURING IN-SITU DESIGN

Pipek, Volkmar; Syrjänen, Anna-Liisa - Institut für Wirtschaftsinformatik <Siegen> - 2006

Many IT design methodologies have been developed to guide professional designers towards aproduction of ‘good’ software … activities of the users as an important part of creatingtechnology-in-use. These user activities of in-situ design during … InformationSystem design processes. In this contribution, we are suggesting a perspective to capture the activitiesof “Designers” and …

Persistent link: https://www.econbiz.de/10005869130

Enhancing Participatory Design by MultipleCommunication Channels

Mambrey, Peter; Pipek, Volkmar - 8th Int. Conference onHuman-Computer Interaction (HCI'99) - 1999

Participatory approaches for the design and the introduction of computersystems are drawing increasingly more attention … among researchers as well asamong practitioners. While participatory design (Schuler and Namioka 1993)might be considered as … only "helpful" for the development of single-userapplicationsit can offer significant benefits for the design of systems …

Persistent link: https://www.econbiz.de/10005869277