Tiwari, Rajnish; Buse, Stephan; Herstatt, Cornelius - Institut für Technologie- und Innovationsmanagement … - 2006
The increased need/wish for mobility amongst various sections of the society, particularlyamongst professionally active groups, is confronting credit institutions (banks) and otherenterprises offering financial services, with challenges to adjust their service portfolio in away to best suit the...