Using data from the 2015/2016 German Family Panel (pairfam), this article examines the intra-individual and crossover effects of work contact in leisure time on satisfaction with work-life balance. Results of mediation analyses show that individuals who have work contact in leisure time are less...

This paper provides a comparative analysis of statistical methods to evaluate the consumer perception about the quality of Services of General Interest. The evaluation of the service quality perceived by users is usually based on Customer Satisfaction Survey data and an ex-post evaluation is...

Based on two strands of theoretical research, this paper provides new evidence on how fares are jointly affected by in-flight seat availability and purchasing date. As capacity-driven theories predict, it emerges that fares monotonically and substantially increase with the flights occupancy...