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~isPartOf:"Working paper series / Center for Advanced Human Resource Studies"
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Batt, Rosemary
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Doellgast, Virginia
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Working paper series / Center for Advanced Human Resource Studies
OUP Catalogue
3,096
Agriculture and Human Values
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ILR review : a publication of the New York State School of Industrial and Labor Relations, a statutory college of the State University, Cornell University, Ithaca
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Organization studies : an international multidisciplinary journal devoted to the study of organizations, organizing, and the organized in and between societies
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The Oxford handbook of work and organization
11
Administrative science quarterly : ASQ ; dedicated to advancing the understanding of administration through empirical investigation and theoretical analysis
8
ILR Review
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ILR review : the journal of work and policy
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The international journal of human resource management
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Economic and industrial democracy : EID ; an international journal
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Industrial and Labor Relations Review
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Work, employment & society : a journal of the British Sociological Association
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Industrial relations : a journal of economy & society
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Organization : the critical journal of organization, theory and society
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Organization science : a journal of the Institute for Operations Research and the Management Sciences ; bridging disciplines to advance knowledge of organizations
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The Oxford handbook of human resource management
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Asia Pacific business review
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American journal of agricultural economics
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Challenge
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Creating good jobs : an industry-based strategy
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Critical perspectives on international business
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Realist perspectives on management and organisations
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Redirections in the study of expert labour : established professions and new expert occupations
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1
Managing customer services : human resource practices, turnover, and sales growth
Batt, Rosemary
-
2000
Persistent link: https://www.econbiz.de/10001601679
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2
Strategic segmentation in frontline services : matching customers, employees, and human resource systems
Batt, Rosemary
-
2000
Persistent link: https://www.econbiz.de/10001601681
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3
Re-examining employee participation through the lens of stakeholder management
Batt, Rosemary
-
1999
Persistent link: https://www.econbiz.de/10001601686
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4
Employee voice, human resource practices, and quit rates : evidence from the telecommunications industry
Batt, Rosemary
;
Colvin, Alexander
;
Keefe, Jeffrey
-
2001
Persistent link: https://www.econbiz.de/10001601661
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5
How high performance human resource practices and workforce unionization affect managerial pay
Colvin, Alexander
;
Batt, Rosemary
;
Katz, Harry C.
-
2000
Persistent link: https://www.econbiz.de/10001601677
Saved in:
6
Performance and growth in entrepreneurial firms : what do unions do?
Welbourne, Theresa M.
;
Batt, Rosemary
-
1999
Persistent link: https://www.econbiz.de/10001601688
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7
Human resource management, service quality, and economic performance in call centers
Batt, Rosemary
(
contributor
);
Moynihan, Lisa M.
(
contributor
)
-
2004
Persistent link: https://www.econbiz.de/10002616895
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8
Service management and employment systems in U.S. and Indian call centers
Batt, Rosemary L.
(
contributor
); …
-
2005
Persistent link: https://www.econbiz.de/10003279767
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9
U.S. call center industry report 2004 : national benchmarking report ; strategy, HR practices & performance
Batt, Rosemary
(
contributor
); …
-
2005
Persistent link: https://www.econbiz.de/10003135723
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