//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Working paper series / Universiteit Gent, Faculteit Economie en Bedrijfskunde"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Service process design and man...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
4
Hospital
4
Krankenhaus
4
Service quality
4
Lieferantenmanagement
3
Supplier relationship management
3
Beziehungsmarketing
2
Business services
2
Corporate Governance
2
Corporate governance
2
Outsourcing
2
Relationship marketing
2
Theorie
2
Theory
2
Unternehmensdienstleistung
2
Arbeitszufriedenheit
1
Bewertung
1
Business process management
1
Consumer behaviour
1
Cost management
1
Customer satisfaction
1
Dienstleistung
1
Dienstleistungsmanagement
1
Dienstleistungsmarketing
1
Dienstleistungssektor
1
E-commerce
1
Electronic Commerce
1
Estimation
1
Evaluation
1
Gesundheitsversorgung
1
Health care
1
Job satisfaction
1
Konsumentenverhalten
1
Kostenmanagement
1
Kundenzufriedenheit
1
Leadership
1
Lieferantenkredit
1
Measurement
1
Messung
1
Organisationsstruktur
1
more ...
less ...
Type of publication
All
Book / Working Paper
10
Type of publication (narrower categories)
All
Arbeitspapier
10
Working Paper
10
Graue Literatur
7
Non-commercial literature
7
Systematic review
1
Übersichtsarbeit
1
Language
All
English
9
Dutch
1
Author
All
Gemmel, Paul
10
Vandaele, Darline
8
De Man, Stefanie
2
Annemans, Lieven
1
Dierckx, Rudi
1
Lievens, Annouk
1
Rangarajan, Deva
1
Rijk, Peter van
1
Tambeur, Wim
1
Trybou, Jeroen
1
Vlerick, Peter
1
more ...
less ...
Institution
All
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
3
Published in...
All
Working paper series / Universiteit Gent, Faculteit Economie en Bedrijfskunde
Services management : an integrated approach
5
Integrated performance management : a guide to strategic implementation
2
International Journal of Operations & Production Management
2
International journal of service industry management : IJSIM
2
Technology analysis & strategic management
2
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
Business Process Management Journal
1
Business process management journal
1
Health Policy
1
Health care management review : HCM review
1
International journal of management reviews : IJMR
1
International journal of operations & production management
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
Journal of Service Management
1
Journal of Service Theory and Practice
1
Journal of service research : JSR
1
Journal of service theory and practice : JSTP
1
Operations management research : OMR ; advancing practice through theory
1
Pearson always learning
1
Project management journal : PMJ
1
Research report / Vlerick Leuven Gent Management School
1
Tijdschrift voor economie en management
1
more ...
less ...
Source
All
ECONIS (ZBW)
10
Showing
1
-
10
of
10
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
How to govern business services exchanges : contractual and relational issues
Vandaele, Darline
;
Rangarajan, Deva
;
Gemmel, Paul
; …
-
2007
Persistent link: https://www.econbiz.de/10003417295
Saved in:
2
Dealing with business service transactions after the sourcing decision : influence of contract and uncertainty
Vandaele, Darline
(
contributor
);
Gemmel, Paul
(
contributor
)
-
2007
Persistent link: https://www.econbiz.de/10003407629
Saved in:
3
Performance implications of in-role and extra-role behavior of frontline service employees
Vandaele, Darline
(
contributor
);
Gemmel, Paul
(
contributor
)
-
2006
Persistent link: https://www.econbiz.de/10003376947
Saved in:
4
An integrative model of the management of hospital physician relationships
Trybou, Jeroen
;
Gemmel, Paul
;
Annemans, Lieven
-
2010
Persistent link: https://www.econbiz.de/10003977011
Saved in:
5
Hospital Process Orientation (HPO) : the development of a measurement tool
Gemmel, Paul
(
contributor
);
Vandaele, Darline
(
contributor
); …
-
2007
Persistent link: https://www.econbiz.de/10003581303
Saved in:
6
Development of a measurement scale for business-to-business service quality : assessment in the facility services sector
Vandaele, Darline
(
contributor
);
Gemmel, Paul
(
contributor
)
-
2004
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10002397120
Saved in:
7
Impact of support services on end-users' satisfaction
Vandaele, Darline
(
contributor
);
Gemmel, Paul
(
contributor
)
-
2005
Persistent link: https://www.econbiz.de/10002718012
Saved in:
8
The waiting experience and consumer perception of service quality in outpatient clinics
De Man, Stefanie
(
contributor
); …
-
2004
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10002002067
Saved in:
9
Service level agreements : een literatuuroverzicht
Vandaele, Darline
(
contributor
);
Gemmel, Paul
(
contributor
)
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001749359
Saved in:
10
Patients' and personnel's perceptions of service quality and patient satisfaction in nuclear medicine
De Man, Stefanie
;
Gemmel, Paul
;
Vlerick, Peter
;
Rijk, …
-
2002
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001735478
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->