English Abstract: The article explores logistic service of the clients as a service delivery process. Logistic services … are the ultimate result of the logistic service process, which is a complex of elements, activities and operations aimed … at providing a quality logistic service. The logistics services include the complex of operations implemented by the …

English Abstract: As a result from the increase of the cost for logistic service of the clients the organization … expects bigger sales. In the practical realization of the logistic service the determination of its level appears to be a main … problem, as it is not an integral criterion for evaluation of the efforts and the results from the service, on behalf of the …