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Måling af kundetilfredshed på det industrielle marked : et relationsperspektiv
Kjeldsen, John
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Sørensen, Tom
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1999
Persistent link: https://www.econbiz.de/10001378196
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Internationale markedsundersøgelser i praksis
Tvede, Lars
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1991
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1. udg
Persistent link: https://www.econbiz.de/10014268207
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Kundetilfredshed : determinanter og effekter
Martensen, Anne
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1998
Persistent link: https://www.econbiz.de/10000982809
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