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The new gold standard : 5 lead...
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Das Starbucks-Geheimnis : wie aus Kaffee Gold wird
Michelli, Joseph
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Michelli, Joseph A.
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2008
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1. Aufl.
Persistent link: https://www.econbiz.de/10003597475
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Kunden fürs Leben : so schaffen Dienstleister Premium-Service mit den Prinzipien der The Ritz-Carlton Hotel Company
Michelli, Joseph
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2009
Persistent link: https://www.econbiz.de/10003788282
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