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Introduction to electronic commerce
Turban, Efraim; King, David; Lang, Judy - 2009 - 2. ed., internat. ed.
Persistent link: https://www.econbiz.de/10003718876
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Customer loyalty card programmes and its interaction with support technology in the retail industry
Smith, Alan D. - In: International journal of management & enterprise … 5 (2008) 2, pp. 157-195
Persistent link: https://www.econbiz.de/10003641874
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Gauging web portals' impact on supply chain management concepts
Smith, Alan D.; Offodile, O. Felix - In: International journal of logistics systems and management 4 (2008) 2, pp. 184-206
Persistent link: https://www.econbiz.de/10003644102
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Assessing markups, service quality, and product attributes in music CDs' Internet retailing
Rabinovich, Elliot; Maltz, Arnold; Sinha, Rajiv K. - In: Production and operations management : an international … 17 (2008) 3, pp. 320-337
Persistent link: https://www.econbiz.de/10003737959
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Automatic identification and voice-recognition technologies for quality improvement : case studies of Pittsburgh-area service firms
Smith, Alan D. - In: International journal of services and standards 4 (2008) 3, pp. 284-302
Persistent link: https://www.econbiz.de/10003741733
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Informational exchanges and dynamics of internet pornography in an e-commerce environment
Smith, Alan D. - In: International journal of business innovation and research 1 (2006/07) 1/2, pp. 170-190
Persistent link: https://www.econbiz.de/10003787501
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Online payment service providers and customer relationship management
Smith, Alan D. - In: International journal of electronic finance : IJEF 2 (2008) 3, pp. 257-283
Persistent link: https://www.econbiz.de/10003782088
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Physical distribution service performance and Internet retailer margins : the drop-shipping context
Rabinovich, Elliot; Rungtusanatham, Manus; Laseter, … - In: Journal of operations management 26 (2008) 6, pp. 767-780
Persistent link: https://www.econbiz.de/10003771806
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Why do Internet commerce firms incorporate logistics service providers in their distribution channels? : the role of transaction costs and network strength
Rabinovich, Elliot; Knemeyer, A. Michael; Mayer, Chad M. - In: Journal of operations management 25 (2007) 3, pp. 661-681
Persistent link: https://www.econbiz.de/10003455842
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Strategic aspects of electronic document encryption
Smith, Alan D. - In: International journal of services and standards 3 (2007) 2, pp. 203-221
Persistent link: https://www.econbiz.de/10003459594